Location

United States: New York, Austin, San Francisco, or Los Angeles

Canada: Toronto only

Traditionally, MaestroQA was viewed as a quality assurance tool that assisted customer support teams. We were a very nice-to-have accessory, and in fact, we were able to make sweeping changes in the customer experience world. If we had chosen to continue along that path, who knows? We might have been just fine and our work would have been simpler. But we like hard. The scope of QA was limited in multiple respects, but perhaps the most egregious is that it neglects this fundamental truth: quality should be everyone’s business. Quality shouldn’t just be crucial for support teams, but for every department and for every single organization in the world—from mom-and-pop shops, to your local food trucks, to huge conglomerations. Our mission today, is to be the evangelists of this: Quality is your business too. 

How do we make quality everybody’s problem, you might ask? The answer is simple but not so simple. The simple version? We’re putting data and business intelligence in the hands of everyone. But you cannot stop there! You have to care enough about drilling into the details behind the numbers like customer conversations and other qualitative data. You have to be willing to see the business the way the frontline workers, customers, and prospects do. MaestroQA allows you to zoom in on the microscopic details that make a customer decline their subscription renewal, the reason why your deals are stalled, or the reason you can’t find the right talent for your team

We work with hundreds of customers and a plethora of teams, from support to sales to marketing, to security and operations - you name it! - Learn more at www.maestroqa.com.

Why Maestro?

These statements resonate with you:

• Other companies have been overlooking your potential and this is the place that sees something different in your abilities
• You want to be coached and trained more than ever before
• You want your peers and managers to work closely with you and challenge your ideas to both self-improve and deliver a better experience for customers

Compensation: $250,000-300,000 (USD) OTE

You + This Opportunity

As one of our Account Executives, you’ll fill a key role in acquiring new customers to MaestroQA.  This role is for SaaS "hunters" closing new business. The ideal candidate will have significant experience selling SaaS to enterprise clients where typical deal size ranges are 6-7 figures. 

You will be responsible for developing and delivering a stable book of business: prospecting, cultivating and closing new accounts. You will maximize revenue while producing value for prospective clients.

Responsibilities

• Exceed revenue goals including managing prospects from lead to close
• Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects
• Cultivate lasting relationships with prospects at all levels of their organization
• Engage and educate senior executives on the importance of Quality/CX insights and validate Maestro as the leader in this new market
• Conceive and pitch creative solutions that match individual business needs including demo, business case, and proof of concept
• Partner with Marketing and Sales Development  teams to develop account-based sales strategies 
• Report and forecast sales activity - from prospecting target accounts and contacts to closing deals and growing existing relationships

Qualifications

• 8+ years of SaaS sales experience
• 4+ years of relevant enterprise SaaS sales experience 
• Experience closing 6-7 figure deals
• Demonstrated experience navigating through a complex sales cycle and closing strategic business with a customer list that includes Fortune 500 companies
• Comfortable leading technical presentation/demo and owning full customer lifecycle from prospect to close 
• Excellent verbal and written communication skills
• Experienced in selling transformation/visionary solutions, especially where there isn’t an obvious budget (demand creation vs. fulfillment)
• Experience selling in a competitive market

Our Employee Value Proposition

Our value proposition for you as an employee is more than just the standard benefit package.  The biggest perk, by far, is stepping into a ground-floor opportunity with tons of upside.

• Flexible Working Arrangements: In-office (NY or LA), hybrid, or 100% Remote

• Remote Stipend: One-time stipend to equip home office
• SWAG! We love swag; you’ll get a stipend to start your collection + access to an on-demand swag store

• Offsites: Quarterly offsites (team + full company)  in unique locations to foster team-building 

• Career Growth: Hands-on coaching, exposure to stretch projects, internal mobility, investment in learning + development

• Compensation: Competitive base salaries + incentive compensation

• Equity: All employees are granted stock options upon hire and as performance incentives (We recently raised a Series A!)

• Benefits: Highly subsidizedMedical, Vision, & Dental Coverage (up to 100% depending on plan)

• Time Off: Unlimited PTO & Paid Holidays
• Team: Supportive, committed, high-performing colleagues

Equal Employment Opportunity Policy

MaestroQA does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.

We began using Covey as part of our hiring process on November 5th, 2024. As part of the evaluation process we may provide Covey with job requirements and submitted applications. Certain features may qualify Covey as an AEDT. Covey has been reviewed by an independent auditor, the details of which you may view here.