Investigator 1

Salary Range: $50,000 - $70,000

Job Posting End Date: October 10, 2025

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Worker Designation – This role is hybrid. This means you will be expected to report to one of our Aflac offices located in Columbus, GA for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership. 

What does it take to be successful at Aflac? 

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

What does it take to be successful in this role?

• Microsoft Word: Basic
• Proficient in Microsoft Outlook, Excel and Access
• Basic understanding of both civil and criminal court proceedings, including rules of evidence
• Excellent presentation, oral, written, and interpersonal communications skills to effectively interact with senior management, internal and external customers, and agency representatives

Education & Experience Required

• Bachelor’s Degree in Criminal justice, business administration, or a related field
• One year of related work experience (law enforcement, SIU, insurance investigation, internal audit, etc.)

Or an equivalent combination of education and experience

Education & Experience Preferred

• Beginning progress toward one or more of the following designations/certifications: Fraud Claims Law Specialist (FCLS), Health Care Anti-Fraud Associate (HCAFA), or Certified Insurance Fraud Investigator (CIFI)
• Fluent in Spanish

Travel

• Less than or equal to 10%

Principal Duties & Responsibilities

• Assists business units in recognizing and identifying indicators of fraud as a part of the normal business process; actively participates in Special Investigative Unit (SIU) associations, seminars, and training opportunities; stays abreast of current fraud trends and patterns; keeps management informed about any events or occurrences that could be construed to be fraud or other indications of problems
• Receives referrals of suspected fraud; conducts preliminary investigations to determine if the circumstances warrant an in-depth investigation, and investigates suspicious transactions and situations where evidence of fraud exists; develops a detailed investigative plan of action; conducts in-person or telephone interviews with witnesses, policyholders, physicians, associates, employers, and others identified during the investigative process; obtains recorded and/or written statements; conducts all investigations in a thorough and timely manner as required by procedures and legal requirements; provides status of investigations to management; prepares a summary and detailed report following standard format to ensure proper documentation of all reported cases and investigations; maintains and assembles files, working reports, and other documentation in the designated format and in accordance with the appropriate guidelines for the level of confidentiality and security required
• Maintains understanding and knowledge of the various state and federal insurance statutes; develops and maintains liaison relationships with law enforcement agencies; coordinates with federal, state, and local courts, and the appropriate state insurance department of investigations being worked or completed; prepares detailed evidence packages for referral to law enforcement and/or internal/external counsel; refers founded cases of fraud to these agencies for future criminal or civil action; testifies before civil and criminal courts and administrative hearings
• Performs other related duties and/or projects as required

Total Rewards

The salary range for this job is $50,000 to $70,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting.

At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock.  On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.