Full-Time
Settlement Specialist
Unloan
Posted on 8/21/2026
CommBank
10,001+ employees
Full-spectrum financial services and banking
No salary listed
Adelaide SA, Australia + 6 more
More locations: Brisbane QLD, Australia | Canberra ACT, Australia | Darwin NT, Australia | Melbourne VIC, Australia | Perth WA, Australia | Sydney NSW, Australia
Hybrid
One day in the office every two weeks is required; a quiet home workspace with high-speed internet is needed.
 Operations & Logistics (1) |
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- Experience in settlements and the home lending process is preferred.
- Experience working in a fast-paced, customer-focused environment.
- Working knowledge of mortgage documents, including Certificate of Title, Statutory Declaration, National Mortgage Form, and Loan Contract.
- Ability to build rapport and provide expert advice through email, SMS, live chat, and outbound calls.
- Ability to work autonomously within a driven team.
- A quiet and comfortable home workspace with high-speed internet.
- Complete post-approval tasks, including following up on loan documents, verifying settlement conditions, resolving settlement shortfalls, and completing disbursements.
- Liaise with the Assessment Team to understand and unblock loan structures, financial payouts, applicable fees, and shortfall calculations.
- Monitor the pipeline and liaise with customers and the third-party Settlement Agent to ensure daily settlements occur on time.
- Conduct retention discussions and communicate the Unloan customer proposition and product offering.
- Perform tasks in PEXA to fast-track the settlement experience.
- Support a high-performing, customer-focused culture.
- Identify and suggest improvements to enhance service delivery and efficiency.
- Build a personal brand by providing consistently high-quality customer service.
- Experience as a settlements specialist or expert in the home lending process.
CommBank offers a wide range of financial services in Australia, including retail, premium, business and institutional banking, funds management, superannuation, insurance, investments and sharebroking. Customers use accounts, loans, investments and insurance, supported by digital tools and advisory services, to manage money and plan for the future across multiple channels. The bank differentiates itself with its size and scope in the Australian market, having over 800,000 shareholders and more than 52,000 employees under one umbrella. Its goal is to help all Australians build and manage their finances and engage with customers and communities.
Company Size
10,001+
Company Stage
IPO
Headquarters
Sydney, Australia
Founded
1911
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Simplify's Take
What believers are saying
- FY26 cash profit rose 7% to A$11 billion, supporting aggressive reinvestment.
- CommBank Yello now reaches more than nine million customers, deepening engagement.
- CBA added A$50 billion business lending and 150,000 homes in FY26, widening distribution.
What critics are saying
- The High Court hears Zonia and Baron on 11–12 June 2026 share-price damages claims.
- CBA cut 419 jobs by April 2026, signaling automation-driven disruption and staff backlash.
- The 2026 product reset replaces Awards points, risking customer churn and fee resentment.
What makes CommBank unique
- CommBank’s 18 August 2026 Yello revamp spans cards, home loans, deposits, and insurance.
- Its 2027 premium charge card bundles lounges, concierge, and no foreign transaction fees.
- FY26 proved breadth: CBA grew at or above market in five domestic product lines.
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Benefits
Health Insurance
401(k) Retirement Plan
Remote Work Options
Flexible Work Hours
Paid Vacation
Paid Holidays
Company Equity
Wellness Program
Mental Health Support
Conference Attendance Budget
Professional Development Budget
Stock Options
Parent?
PTO?
Growth & Insights and Company News
6 month growth
↑ 5%1 year growth
↑ 5%2 year growth
↑ 5%CommBank to launch premium charge card. It will offer airport lounge access and travel insurance benefits. The Commonwealth Bank of Australia is launching a new premium charge card. The new charge card is designed for Australians with high discretionary spend, according to an online statement. Balances must be repaid in full each statement period. Group Executive Retail Banking Services Angus Sullivan said that they see a clear opportunity to introduce a new premium charge card, with benefits centred on travel, dining, lifestyle and rewards. "This new card will have higher points-earning capability and will feature no international transaction fees and travel insurance benefits. Cardholders will also have access to airport lounges and concierge support designed to elevate their travel experience," Sullivan said. Join Asian Banking & Finance community The new card complements CommBank's existing Smart and Ultimate credit card, the Australian-based bank said. Apart from the new charge card, CommBank also plans to introduce new benefits to eligible Smart and Ultimate customers, including monthly travel and dining credits, access to CommBank Yello points and complimentary DashPass membership with DoorDash. Further information about the new charge card, including expressions of interest, will be shared in coming months, CommBank said.
Supply Nation and CommBank expand Drive procurement training for Indigenous businesses. August 4, 2026 Supply Nation and CommBank have expanded their national training program, Drive, with the launch of new online modules, making the procurement capability program more accessible to verified Indigenous businesses across Australia. The Drive training program commenced in 2021 with almost 400 businesses to date accessing the training opportunity. The online, self-paced delivery will ensure entrepreneurs continue to upskill while managing the day-to-day priorities of their business with each online module taking approximately one hour to complete. CommBank was a founding member of Supply Nation and has consistently supported the delivery of training to Supply Nation verified Indigenous suppliers. The first two modules focus on key stages of the procurement journey. Module One introduces the fundamentals of procurement, helping participants understand core processes, tender functions and requirements, and how to prepare, competitive, compliant proposals. Module Two builds business capability and knowledge, covering negotiation, governance and contract finalisation to strengthen participants' confidence when engaging with procurement professionals. The online training equips Indigenous businesses with the practical skills to compete for procurement opportunities, strengthen commercial capability and build long-term sustainable partnerships with corporate, government and not-for-profit buyers. Additional modules will be released over the coming months, providing further opportunities for businesses to build capability across a broad range of procurement and commercial skill topics. Supply Nation's Drive training has previously only been available to Supply Nation verified businesses. The new online modules will allow the content to be shared more widely to the broader business sector and organisations with an interest in supporting the growth of Indigenous businesses. Supply Nation is a not-for-profit organisation that works to grow the Indigenous business sector by promoting supplier diversity and connecting verified Indigenous businesses with procurement opportunities across corporate, government and not-for-profit organisations. The launch comes ahead of Supply Nation's flagship event for the Indigenous business sector, Connect, which will be held in Boorloo, Perth on 11-12 August. Connect brings together Indigenous businesses, members and partners to strengthen commercial relationships, share knowledge and create new opportunities. Supply Nation CEO Kate Russell said: "Retail World Magazine is proud to continue its partnership with CommBank making Drive more accessible through online delivery. "Drive has already helped Indigenous businesses build the confidence and capability to pursue procurement opportunities. By bringing the program online, Retail World Magazine is making it easier for more business owners to access practical, flexible learning, wherever they are and at a time that suits them. "Strengthening procurement capability is an important part of supporting verified Indigenous businesses to secure new opportunities, achieve stronger commercial outcomes and build long-term economic empowerment. We're excited to see even more businesses benefit as the program continues to expand."
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