Full-Time

IT Field Communications Specialist 2

Hubwest

Arizona Public Service

Arizona Public Service

1,001-5,000 employees

Delivers electricity to Arizona customers

No salary listed

No H1B Sponsorship

Avondale, AZ, USA

In Person

Must reside in Arizona (New Mexico for Four Corners-based employees).

US Citizenship Required

Category
Electrical Engineering (2)
,
Required Skills
Oscilloscope
Requirements
  • IT Field Communications Specialist II HubWest: Equivalent to a high school diploma; PLUS two (2) years related experience troubleshooting and repairing metering and control systems.
  • IT Field Communications Specialist III HubWest: Equivalent to a high school diploma; PLUS five (5) years related experience troubleshooting and repairing metering and control systems.
  • IT Field Communications Specialist Senior HubWest: Equivalent to a high school diploma; PLUS seven (7) years related experience troubleshooting and repairing metering and control systems.
Responsibilities
  • Install, maintain, and troubleshoot enterprise communication and technical assets in the field to keep systems operating reliably.
  • Identify design gaps during field work and develop practical redesigns or modifications to improve performance.
  • Support disaster recovery efforts by helping redesign or reroute traffic to restore services quickly.
  • Collaborate with internal teams and coordinate third‑party vendors when issues require escalation or specialized support.
  • Take ownership of field challenges and turn them into solutions that strengthen APS’s technology network.
  • Install, assemble, design repairs, adjust, test, and maintain telecommunications equipment such as wired and wireless telecommunications systems devices, microwave, IP Networks, Radio Frequency (RF) Communications systems, Voice & Data communications, VoIP, Cameras, Wi-Fi, fiber optics, WAN/FAN/LAN technologies, all of which make up the Next Generation Network.
  • Troubleshoots and design repairs on a wide variety of computer aided telecommunications devices such as Portable/Mobile and Radio Repeaters, radio dispatch consoles, electronic and electro-mechanical equipment, SCADA systems, Fiber, DWDM, telemetry and GPS systems, wired and wireless network equipment.
  • Regularly use diagnostic software for localizing equipment and system problems, specialized testing equipment such as communications analyzers, digital oscilloscopes, Radio Service Monitors, digital multimeters, cable verifier, spectrum analyzers, frequency counters and RF power meters.
  • Performs remote/Centralized management of systems through Management software.
  • Install, repair and maintain Carrier Class Digital Microwave (MW), and Radio Frequency (RF) Data Link equipment.
  • Must be able to coordinate and provide direct oversite to Vendor and 3rd part support and other activities within their area of responsibility (AOR).
  • Is expected to train and mentor junior level staffing, they must be the SME of all equipment that resides within their AOR.
  • Ability to work 24/7 in support of Enterprise Network systems and Public Safety Communication Systems, including nights, weekends and holidays.
  • Must display a mastery of knowledge of AC/DC Power/Amperage and understand the safety aspects of working in high voltage environments.
  • This position requires ability to work alone and with team members as well as customer departments to design highly reliable and timely solutions. The type of work will include working on ladders, and lift platforms. Installing microwave radios, network switches, routers, and the use of power and hand tools.
Desired Qualifications
  • Proven experience working on all types of supervisory equipment used by APS.
  • Experience in designing, installing, configuring, and implementing public safety microwave radio systems and implementing large scale complex IP networks.
  • Knowledge of the functionality of control schematics.
  • Demonstrated experience in substation design concepts/practices relating to substation control.
  • Thorough understanding of protection, metering, and control concepts.
  • Familiarity with electronic circuit fundamentals.
  • Demonstrated personal computer skills including working knowledge of both hardware fundamentals and software applications. Ability to travel statewide, work outdoors, and work overtime.
  • Technical degree in telecommunications, data communications or equivalent.
  • Ability to interpret schematic diagrams and troubleshoot to component level.
  • Knowledge to transition to legacy communication to Next Generation Network and Radion equipment.
  • Specific knowledge of TCP/IP, network design, network security, propagation, and point to point radio operation using ethernet over microwave.
  • Knowledge of building IP networks using MPLS or other network convergence technologies.
  • Familiarity with FCC regulations and standards for licensing microwave paths. Understand basic electronics, electrical power systems, the basics of the 7 layers of the OSI model and in-depth knowledge and experience in RF.
  • Ability to coordinate and provide direct oversite to Vendor and 3rd part support and other activities within their area of responsibility (AOR).
  • Ability to train and mentor junior level staff and perform as SME of all equipment that resides within their AOR.
  • Ability to work 24/7 in support of Enterprise Network systems and Public Safety Communication Systems, including nights, weekends and holidays.
Arizona Public Service

Arizona Public Service

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Arizona Public Service (APS) provides electric service to about 1.2 million customers across 11 of Arizona’s 15 counties, making it the state’s largest utility. It delivers power as a regulated utility, supported by a long history since 1886 and a focus on reliability, customer service, and responsible growth. How it works: APS generates and purchases electricity and distributes it through the electrical grid to homes and businesses, balancing price and service to meet demand. Its products are standard electricity plans and related services for residential, commercial, and industrial customers. Why it stands out: APS emphasizes accountability, safety, integrity, trust, and respect in its operations, with a stated goal of creating a sustainable energy future for Arizona and improving customer value and shareholder return. Its competitive edge comes from its scale, local presence, and commitment to steady service, safety, and sustainable energy planning in a fast-growing state.

Company Size

1,001-5,000

Company Stage

Debt Financing

Total Funding

$1.9B

Headquarters

Phoenix, Arizona

Founded

1886

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Simplify's Take

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What critics are saying

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What makes Arizona Public Service unique

  • APS deploys AI cameras for early wildfire detection.
  • APS secures $1.8B DOE loan for solar and storage.
  • APS partners on 250 MW Beehive BESS with EDF Renewables.

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