About us

At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe. And Auctane is just getting started.

Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, Shipsi, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

About the role

The Sales Development Representative performs a high-volume of phone and email engagements, actively using their discovery and listening skills, to identify potential customers, generate net new opportunities which are passed to their region’s sales team.

What will you be doing?

• Prospect, qualify and develop leads into sales-ready opportunities
• Establish and build rapport with prospects via telephone, email and live chat
• Calling / emailing Prospects and answering Prospect calls and emails
• Successfully manage and overcome sales objections to develop interest
• Transform received leads into qualified sales opportunities
• Research target companies, contacts and accounts
• Document all activities in Salesforce to ensure efficient lead management
• Capture accurate and complete Prospect information.
• Salesforce Activity Notes, Lead Stage change and Opportunity builds
• Meet or exceed monthly and quarterly new opportunity generation metrics

What are we looking for?

• Minimum of one year experience as a Sales Development (SDR) or Business Development Representative (BDR).
• Entrepreneurial spirit and excited about being in a startup environment
• Goal-oriented and self-starter with a proven work ethic
• Excellent telephone and personal demeanor
• Strong written and oral communication skills
• Ability to think critically and identify a problem’s most fundamental elements
• Ability to uncover business pain points and identify solutions
• Ability to overcome challenges and determination to succeed
• Bachelor’s degree in Business or related field of study a plus
• Basic understanding of e-commerce, shipping, and/or B2B SaaS products
• Proactive, well-organized, and strong attention to detail
• Comfortable with ambiguity and frequent change
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What will make you stand out?

• Experience running your own e-commerce business (a BIG plus)

What do we offer?

• 💻 Tools for the job: Auctane will provide you with all equipment you need, ensuring you can seamlessly and securely work from either the London office or the comfort of your home.
• 🏠 Flexible hybrid working approach: Hybrid working offers the flexibility to balance on-site collaboration and remote productivity, leading to enhanced efficiency and well-being. As part of our approach, we ask that you attend the office two days a week, ensuring a blend of in-person connection and remote work benefits.
• 🏢 Central London location: Experience the best of both worlds and join us at our fantastic office. Immerse yourself in our dynamic and open culture. Enjoy the array of complimentary drinks and snacks, and join our monthly social activities. Our London office serves as a vibrant hub within our global community, embodying true international diversity with representatives from over 20 different nationalities, speaking 10 languages. 
• 🌇 25 days holiday (plus public holidays). Your holiday entitlement will increase to max. of 30 days, based on your length of service(2 yrs / 27 days, 3yrs / 28 days, 4yrs / 29 days and 5 yrs / 30 days)
• 📈 Company Pension: Auctane operates a contributory pension scheme on behalf of its employees, and will contribute up to 4%, providing the employee matches the contribution.
• ❤️‍🩹 Life insurance: Auctane will provide 4x of base salary. This benefit is available from the first day of employment. 
• 💰 Long term income protection: 50% of your base salary for up to 5 years. This benefit is available from the first day of employment. 
• 🏥 Private Medical and Dental Insurance: Both benefits are via our partner Bupa and available post probation. (Dental enrolment only occurs in May)
• 📚 Personal Training Budget. We offer a generous training budget of up to £2000 per year dedicated to your professional development. Whether it’s investing in certifications, attending conferences, or exploring other educational opportunities, we are committed to supporting you in enhancing your expertise. We also provide access LinkedIn Learning. This benefit is available post probation. 
• 🏐 Health and Wellbeing: We have a wealth of health and wellbeing benefits available. Here’s just some of what we offer; gym membership and subsidies, 24/7 EAP, virtual GP appointments, subsidised eye care, counselling sessions, physiotherapy sessions, PT, and nutrition advice, financial and legal support. There is also an extensive resource library of podcasts, webinars and articles.
• 🚼 Tax-Free Childcare: You may be eligible for tax free childcare, subject to the criteria set by the government. If successful, you can get up to £500 every 3 months (£2,000 a year) for each of your children to help with the costs of childcare.
• 🚲 Cycle to work scheme: Auctane offers a subsidised cycle purchase scheme, Through this scheme, you will enjoy exclusive benefits, including attractive savings and convenient payment plans. This benefit is available post probation. 
• Interest-free season ticket loan: Auctane can provide an interest free loan of up £7,000 to purchase an annual season ticket for travel requirements.This benefit is available post probation. 
• 🔗 Referral Bonus: Our Employee Referral Bonus Program is designed to reward you for helping us build an even stronger and more talented team. You could earn up to £3,000, depending on the role and subject to the bonus program criteria. 
• 📦 Postal Services: Auctane offers 99% discount on personal shipments using Packlink.pro