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Senior IT Engineer
Atlassian Systems
Posted on 8/30/2022
INACTIVE
Locations
San Francisco, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Agile
Atlassian
AWS
Confluence
Docker
Groovy
JavaScript
JIRA
HTML/CSS
Management
nginx
Postgres
SQL
Terraform
Tomcat
Kubernetes
Looker
Requirements
  • 5+ years of IT systems experience and 3+ years of experience in the administration, configuration and support of Atlassian products including:
  • Ability to administer JIRA Software, JIRA Service Desk, Confluence, add-ons, associated plug-ins and extensions
  • Agile project management and ability to build custom workflows, permission, issue security schemes based on requirements
  • Create reports with with SQL, JQL, CQL
  • Programming: JavaScript, HTML, Groovy, and preferred scripting language
  • Knowledge of Atlassian Suite and features, with excellent understanding of general administration and configuration to improve efficiency in using the platform
  • Strong understanding of business processes and experience demonstrating Atlassian Suite to improve those processes
  • Ability to work in a constantly evolving, dynamic, and agile environment
  • Work independently across functions with all levels of users and management
  • Act as a liaison between functional teams and identify dependencies
  • Strong verbal and written communication skills
Responsibilities
  • Lead implementation, management, and support of products and plugins across the entire Atlassian suite of tools
  • Provide recommendations to end users and leaders on standard practices and processes within the Atlassian Suite
  • Develop performance indicators, dashboards, and advanced filters in JIRA/Confluence to provide end-users and business leadership with relevant operational/performance metrics and status reports
  • Identify ways to optimize and improve Atlassian setup and process workflows and identify where functionality can or cannot meet user requests
  • Provide user management, training, and support for Atlassian Suite
  • Create and maintain detailed technical and user-facing documentation
  • Apply built-in customization and third party add-ons to extend Atlassian Suite functionality as needed
  • Collaborate on problem resolution, team decisions, and project planning
  • Support multiple projects, including set-up and management of users, project roles, time tracking, security, and plug-ins
  • Customize and optimize workflows for multiple projects and create custom fields, new issue types, workflow statuses, transitions, post-functions, field configurations, and workflow schemes
  • Support and lead integrations to external systems with webhooks and API as required
Desired Qualifications
  • AWS experience in a production environment
  • Terraform/Docker/Kubernetes experience
  • Ubuntu, PostgreSQL, Apache Tomcat, and NGINX experience
  • EazyBI, Scriptrunner, and Looker experience
Cruise

1,001-5,000 employees

Self-driving car service
Company Overview
Cruise's is building self-driving vehicles to improve life in our cities. The company makes autonomous, sustainable, self-driving EVs.
Benefits
  • Flexible vacation
  • Paid holidays
  • Paid parental leave
  • Fertility & family expansion benefits
  • 401k matching program
  • Monthly social events
  • Community volunteering programs
  • Healthy meals & snacks for onsite employees
  • Quarterly offsites & working retreats
  • Monthly wellness stipend
  • Mental health support
  • Professional development programs
  • On-site gym in SF HQ
  • Commuter benefits for onsite employees
  • Medical, dental & vision coverage
Company Core Values
  • Stay safe
  • Stay focused
  • Own it
  • Seek truth
  • Work together
  • Be humble