Senior IT Engineer
Atlassian Systems
Posted on 8/30/2022
INACTIVE
Locations
San Francisco, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Agile
Atlassian
AWS
Confluence
Docker
Groovy
JavaScript
JIRA
HTML/CSS
Management
nginx
Postgres
SQL
Terraform
Tomcat
Kubernetes
Looker
Requirements
- 5+ years of IT systems experience and 3+ years of experience in the administration, configuration and support of Atlassian products including:
- Ability to administer JIRA Software, JIRA Service Desk, Confluence, add-ons, associated plug-ins and extensions
- Agile project management and ability to build custom workflows, permission, issue security schemes based on requirements
- Create reports with with SQL, JQL, CQL
- Programming: JavaScript, HTML, Groovy, and preferred scripting language
- Knowledge of Atlassian Suite and features, with excellent understanding of general administration and configuration to improve efficiency in using the platform
- Strong understanding of business processes and experience demonstrating Atlassian Suite to improve those processes
- Ability to work in a constantly evolving, dynamic, and agile environment
- Work independently across functions with all levels of users and management
- Act as a liaison between functional teams and identify dependencies
- Strong verbal and written communication skills
Responsibilities
- Lead implementation, management, and support of products and plugins across the entire Atlassian suite of tools
- Provide recommendations to end users and leaders on standard practices and processes within the Atlassian Suite
- Develop performance indicators, dashboards, and advanced filters in JIRA/Confluence to provide end-users and business leadership with relevant operational/performance metrics and status reports
- Identify ways to optimize and improve Atlassian setup and process workflows and identify where functionality can or cannot meet user requests
- Provide user management, training, and support for Atlassian Suite
- Create and maintain detailed technical and user-facing documentation
- Apply built-in customization and third party add-ons to extend Atlassian Suite functionality as needed
- Collaborate on problem resolution, team decisions, and project planning
- Support multiple projects, including set-up and management of users, project roles, time tracking, security, and plug-ins
- Customize and optimize workflows for multiple projects and create custom fields, new issue types, workflow statuses, transitions, post-functions, field configurations, and workflow schemes
- Support and lead integrations to external systems with webhooks and API as required
Desired Qualifications
- AWS experience in a production environment
- Terraform/Docker/Kubernetes experience
- Ubuntu, PostgreSQL, Apache Tomcat, and NGINX experience
- EazyBI, Scriptrunner, and Looker experience
Self-driving car service
Company Overview
Cruise's is building self-driving vehicles to improve life in our cities. The company makes autonomous, sustainable, self-driving EVs.
Benefits
- Flexible vacation
- Paid holidays
- Paid parental leave
- Fertility & family expansion benefits
- 401k matching program
- Monthly social events
- Community volunteering programs
- Healthy meals & snacks for onsite employees
- Quarterly offsites & working retreats
- Monthly wellness stipend
- Mental health support
- Professional development programs
- On-site gym in SF HQ
- Commuter benefits for onsite employees
- Medical, dental & vision coverage
Company Core Values
- Stay safe
- Stay focused
- Own it
- Seek truth
- Work together
- Be humble