Full-Time

Logistics Coordinator

Posted on 11/4/2024

The Pokémon Company

The Pokémon Company

51-200 employees

Provides Pokémon games, anime, and goods information

Consumer Goods
Entertainment
Gaming

Compensation Overview

$54k - $82kAnnually

Junior

Durham, NC, USA

Hybrid work environment.

Category
Supply Chain Management
Warehouse Operations
Operations & Logistics
Required Skills
Customer Service
Data Analysis
Requirements
  • 1-2 years of experience in Supply Chain/Logistics.
  • Excellent verbal and written communication skills.
  • Excellent ability to use ERP system and large data spreadsheets.
  • Demonstrated ability to supervise supply chain with strong metrics across operational KPIs.
  • Knowledge of B2B fulfillment and logistics, along with customer service best practices.
  • Strong attention to detail with an analytical mind.
  • Ability to prioritize and identify areas for improvement and create solutions.
  • Ability to handle high-pressure situations with timely resolution.
  • Results orientation with a focus on quality, efficiency, and operational excellence.
  • Ability to read, write, fluently speak Spanish is a plus.
  • Experience with Oracle ERP is a plus.
Responsibilities
  • Assist TCG Logistics team in processing customer sales orders. This will include entering/uploading orders into ERP system, updating orders at various stages of process, and coordinating and communicating with our Domestic warehouse partners, TPCi internal teams, customers, and freight forwarders.
  • Ensure shipping instructions and shipping documents are provided to our warehouses and Freight Forwarders accurately and timely for cross-border sales orders.
  • Act as a liaison with our local 3PL warehouses to ensure fulfillment is executed according to our SLA.
  • Help with customer mis-shipment and claims investigation by working with our reverse logistics team on root causes and resolutions.
  • Constantly find new ways to improve processes.
  • Other duties as required.

The Pokémon Company specializes in delivering extensive and timely Pokémon-related content through its comprehensive website which serves as a central hub for all things Pokémon, including games, anime, and merchandise. This focus ensures that employees are constantly at the forefront of web technology and content management systems, contributing to a dynamic and tech-savvy workplace. The company’s dedication to maintaining a rich repository of Pokémon culture not only promotes industry leadership in entertainment and merchandising but also fosters a creative and engaging environment for its staff.

Company Stage

N/A

Total Funding

N/A

Headquarters

Bellevue, Washington

Founded

1998

Simplify Jobs

Simplify's Take

What believers are saying

  • Working at The Pokémon Company offers the opportunity to be part of a globally beloved brand with a dedicated fanbase.
  • The company's continuous innovation and expansion into new game genres, such as the upcoming Pokémon Unite MOBA, provide exciting career growth opportunities.
  • The Pokémon Company's strong market presence and frequent product launches ensure a dynamic and engaging work environment.

What critics are saying

  • The reliance on a long-standing formula may lead to creative stagnation and limit the company's ability to attract new audiences.
  • High expectations from a passionate fanbase can result in significant backlash if new releases or updates do not meet their standards.

What makes The Pokémon Company unique

  • The Pokémon Company leverages a unique and globally recognized brand that spans multiple entertainment mediums, from video games to trading cards and animated series.
  • Their ability to integrate various platforms, such as connecting Pokémon Go with Pokémon Home, offers a seamless and enriched user experience that competitors struggle to match.
  • The company consistently innovates within its established formula, as seen with the introduction of new game mechanics and DLCs like 'The Crown Tundra' and 'Isle of Armor'.

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Benefits

100% employer-paid healthcare premiums for you

Generous paid family leave

Employer-paid life insurance

Employer-paid long and short-term income protection insurance

US Employees: 401k Employer Matching

UK/IRE Employees: Pension Employer Contributions

Fitness reimbursement

Commuter benefit

LinkedIn learning

Comprehensive relocation package

Hybrid work environment

INACTIVE