Technical Trainer

Job Description & Responsibilities

Persistent Systems seeks a Technical Trainer who will be responsible for developing, conducting, and evaluating customer-focused hands-on technical training programs to join our team to support the Pacific region based out of Hawaii. You will develop and deliver training materials for the company’s Wave Relay® training courses. You will also be responsible for evaluating training programs on an on-going basis by collecting feedback from customers and working with internal teams to ensure maximally effective training programs.

Position Responsibilities

• Delivering comprehensive training programs for customer-focused Wave Relay® courses
• Developing training outlines, presentations, course handouts, and knowledge/skills tests
• Developing and conducting training effectiveness evaluations to continually enhance the company’s customer-focused training programs
• Ensuring all training programs and courses meet business needs and quality standards
• Conducting needs assessments, anticipate future training needs, and plan accordingly
• Configuring and maintaining a Mobile MAC Training Kit of up to 20 MPU5s and accessories
• Field work with the PS International teams during periods between Training Events as necessary, such as demonstrations, customer equipment fielding and/or trade shows

Job Qualifications & Experience

Minimum Qualifications

• Technical degree or equivalent knowledge/skills, preferably in Electrical or Computer Engineering or Military Communications
• Experience conducting and evaluating customer-focused training in a classroom environment or experience speaking to groups of people
• Understanding of networking and IP scheming
• Must be willing and able to travel up to 50% of the time
• Must have the ability to obtain and maintain a United States security clearance

 Preferred Qualifications

• Understanding of radio frequencies (RF) and wireless communications
• Knowledge of mobile ad hoc networking (MANET)
• Networking Certification (Networks+, Security+, CCNA etc.)
• Experience with Wave Relay® products
• Experience conducting training for both commercial and government customers
• Active United States security clearance

The base pay for this role can vary from $149,500 to $166,000 a year based on individual qualifications. Eligibility for yearly discretionary bonus. Persistent Systems, LLC offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance; paid time off (sick time and vacation time); flexible spending accounts; 401(k) plan with company match; fitness membership reimbursement; tuition assistance; mental health benefits; and pet care discounts. We will be accepting applications on a rolling basis until the position is filled.

Company Overview

Persistent Systems is a growing business that develops Mobile Ad hoc Networking (MANET) wireless radio systems for Government and commercial applications. The radios are typically worn on the person, mounted to manned vehicles, integrated into autonomous unmanned vehicles, or installed at fixed sites. The systems provide on-the-move data, voice, video, and situational awareness capability. Located in Hudson Yards at the heart of New York City, Persistent Systems is an exciting company that is passionate about delivering cutting edge products.