Football Tracking Operator

Location: Basingstoke

Contract: Casual

Working Hours: Shifts typically 12 hours (on Match Days)

Hourly Rate: £15ph (Potential for additional package depending on performance)

Availability: Minimum of 3 days a week during UEFA Match weeks, likely 3 consecutive days, 8 group stage game weeks & knockout stages to follow

Introduction:

Welcome to Hawk-Eye Innovations! I'm Roshith, the hiring manager for this position and the UEFA Resource Manager at Hawk-Eye Innovations. I'm excited to introduce you to our innovative team. We are passionate about Football and dedicated to bringing the best experiences to our audience. Our team is constantly growing, and we are looking for talented individuals like you to join us on this exciting journey.

About the Role:

Join our team as a Football Tracking Operator, playing a key part in delivering Goal Line Technology (GLT), Electronic Performance and Tracking Systems (EPTS) and Semi-Automatic Offside (SAO) in elite football competitions. The journey will begin with training and testing during global sporting events from May to June, followed by live operations in football matches from August to January. 

Based in the Remote Operations Centre (ROC) at Hawk-Eye’s Head Office in Basingstoke, you'll play a crucial role in operating cutting-edge technology, liaising with Hawk-Eye colleagues on the ground across Europe, and a range of external stakeholders, contributing to the excitement of live sports events.

Key Responsibilities:

• Operation of GLT and EPTS systems from the ROC during matches;

• Match Day calibration of GLT and EPTS system;

• Monitoring of GLT and EPTS live data; 

• Delivering graphics and virtual replays for GLT and SAO, which will be shared with the TV audience worldwide.

• Maintaining accurate data for EPTS;

• Collaborating with supervisors and on-site staff to ensure the system is operated appropriately; 

• Investigating/Troubleshooting software issues as technical support for the on-site team

Why Is This The Right Job For You?

• A technical grounding

• Strong problem-solving skills

• A willingness to learn

• Excellent communication skills, punctuality and ability to follow instructions and checklists

• Ability to work flexibly, including weekday evenings and occasional weekends for matches in line with match schedules.

• Availability to work Monday, Tuesday, Wednesday & Thursday during seasonal peaks 

Nice to have:

• Experience, background or qualification in a technical-related course such as computing, computer science, engineering, mathematics, science or technology.

Additional Details:

• A typical shift would start at either 10 am or 12 pm to set up and test technology, with a kickoff at either 5:45 pm or 8 pm, respectively. The end of the shift is dependent on service, but typically would be 1 or 2 hours after the match has finished.

• Based on the match assignment, you will either work on GLT or EPTS for that match

Team Culture:

At Hawk-Eye, we pride ourselves on our team culture. We believe in fostering a supportive environment where every team member can contribute their best work. Our core values include:

• Innovation: We constantly seek new ways to improve and innovate in the sports entertainment industry.

• Teamwork: We celebrate our successes and learn from our experiences as a team.

• Passion: Our love for sports drives everything we do.

What Difficulties Might I Face?

Up to this point, I’m sure there have been many things that you find intriguing about the role; however, there can be difficult times:

Working Hours: Due to the nature of the sports industry, there is work required on midweek evenings, and we are expected to fulfil our roles until the last ball has been kicked. 

High-Pressure Situations: Working in a live broadcast environment on a production that is distributed to millions worldwide will bring high levels of pressure. 

We will do our best to train and equip you to the best possible level to help with these, but they must be considered before submitting your application.

Application & Hiring Process:

• Application: If you're interested in this position, please submit your CV and complete the application form and hit submit.

• Task Submissions: Successful candidates from the application stage will receive an invitation to access our assessment systems.

• Review Period: Once you have completed the tasks, our team will take a period of time to review all tasks and provide application updates. 

• Hiring Manager Interview: Successful candidates will be invited to an interview with the Hiring Manager(s).

• Offers & Feedback: The team will take time to review all feedback and conduct our final reviews. All candidates will receive detailed feedback from the assessment event, whether they have been successful or not, as we appreciate each candidate's desire for development.