Location: UHealth Tower
Schedule: Monday through Friday, 8:30AM to 5:00 PM
CORE JOB SUMMARY
The Patient Access Representative 1 (On-Site) registers patients for clinical services by obtaining
pertinent information, verifying insurance benefits, and collecting payments.
CORE JOB FUNCTIONS
1.Performs full registration, and ensures that insurance is verified and all patients’ information is
correct.
2.Obtains copies of insurance cards, driver’s license, and any applicable referrals.
3.Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed
forms.
4.Instructs patients to complete any questionnaires that might be required by physician.
5.Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately.
6.Reconciles all vouchers and delivers them to designated area.
7.Answers telephone calls and responds to questions and inquiries or transfers when appropriate.
8.Adheres to University and unit-level policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
High school diploma or equivalent
Minimum 1 year of relevant experience