Senior Content Designer

Confirmed live in the last 24 hours

Locations

San Francisco, CA, USA • Birmingham, AL, USA • Remote

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Figma

Communications

Requirements

5+ years of professional experience with user experience writing, content strategy, content design, or similar
1+ years leading large-scale content initiatives across multiple customer touch points, such as user interface copy, email, and help content
Deliver high-quality product copy that delivered results and demonstrates the depth of your skills as a problem-solver and writer; illustrated in a portfolio or case studies
Experience communicating and presenting complex problems clearly
Demonstrate understanding of when and how to use content design methods to define goals, write, document, and iterate on product and landing page copy
Evaluate the impact of content decisions on end users, business needs, and our overall product ecosystem
Experience collaborating directly with designers using Figma
This position may require occasional travel
Bachelor's Degree (English, Communications, Design, or HCI preferred) or equivalent work experience within a related field
Nice to haves:
Record of accomplishment of delivering personalized, dynamic content for multiple audiences across multiple touch points
Experience with A/B testing and iterating on copy with user research methods or other testing methodologies
Experience developing, adapting, and governing content guidelines, such as voice and tone guides
Comfortable using Figma

Responsibilities

Transform customer and business objectives into compelling products that have purpose, and simplicity, and are feasible to build
Manage the content design process for your projects from end to end: Discovery and concept ideation, flows and prototype content, and high-fidelity designs
Drive content-specific deliverables for a specific challenge, such as content audits, messaging frameworks, landing page copy, and dynamic copy solutions
Develop multiple solutions for a specific challenge that can be delivered across a range of products, platforms, and devices with a bias for action and crisp prioritization
Collaborate with business stakeholders, designers, product managers, and developers
Champion cohesion and consistency to unite a growing family of products
Clearly present your strategy, process, inspiration, and decisions to stakeholders, including C-suite executives
Partner with a team of designers to demonstrate the impact of content work and put engaging content that meets users' needs at the center of the design process

About the Role:

We are seeking a Senior Content Designer to join Landing’s Design team. The ideal candidate will be an excellent design thinker, writer, and editor who uses content to translate customer and business needs into well-crafted products. You know how to shape the voice of a product and deliver content that enables people to accomplish their goals in the most elegant and enjoyable way possible. You will also contribute directly to content design documentation and processes to take Landing’s content to the next level.

What You’ll Do:

Transform customer and business objectives into compelling products that have purpose, and simplicity, and are feasible to build.
Manage the content design process for your projects from end to end: Discovery and concept ideation, flows and prototype content, and high-fidelity designs.
Drive content-specific deliverables for a specific challenge, such as content audits, messaging frameworks, landing page copy, and dynamic copy solutions.
Develop multiple solutions for a specific challenge that can be delivered across a range of products, platforms, and devices with a bias for action and crisp prioritization.
Collaborate with business stakeholders, designers, product managers, and developers.
Champion cohesion and consistency to unite a growing family of products.
Clearly present your strategy, process, inspiration, and decisions to stakeholders, including C-suite executives.
Partner with a team of designers to demonstrate the impact of content work and put engaging content that meets users’ needs at the center of the design process.

What You Need:

5+ years of professional experience with user experience writing, content strategy, content design, or similar.
1+ years leading large-scale content initiatives across multiple customer touch points, such as user interface copy, email, and help content
Deliver high-quality product copy that delivered results and demonstrates the depth of your skills as a problem-solver and writer; illustrated in a portfolio or case studies
Experience communicating and presenting complex problems clearly
Demonstrate understanding of when and how to use content design methods to define goals, write, document, and iterate on product and landing page copy
Evaluate the impact of content decisions on end users, business needs, and our overall product ecosystem
Experience collaborating directly with designers using Figma
This position may require occasional travel
Bachelor’s Degree (English, Communications, Design, or HCI preferred) or equivalent work experience within a related field
Nice to haves:
- Record of accomplishment of delivering personalized, dynamic content for multiple audiences across multiple touch points.
- Experience with A/B testing and iterating on copy with user research methods or other testing methodologies
- Experience developing, adapting, and governing content guidelines, such as voice and tone guides
- Comfortable using Figma

Benefits & Perks:

Landing aims to create a workplace that fosters both personal and professional growth. Our benefits include, but are not limited to:

Solid compensation package + stock options
Comprehensive benefits - medical, dental, and vision + pre-tax commuter & FSA
We’ve got you covered with our 401(k) plan
Feel relaxed with super generous paid-time-off
Grow with us - opportunities for upward mobility
Explore & travel comfortably - 7 free nights in a Landing home per year
Live with Landing - employee perks for temporary or indefinite stays

About Us:

Landing is revolutionizing apartment living by providing our members the most streamlined end-to-end platform with access to tens of thousands of furnished and unfurnished apartments in over 375 cities, and counting, that renters can book in just minutes. Our flexible leases allow members to realize more freedom and opportunities in life. Switching between apartments is simple, and does not require a security deposit, broker fee, or additional months’ rent. You can manage every part of the Landing experience in a single, centralized app, which includes paying rent or scheduling regular cleanings with the touch of a finger.

We are an in-person first company where we value and promote real-time collaboration and productivity across the business. Our headquarters, located in Birmingham, Alabama, is supported by our San Francisco, California office as well as Landing employees who live and work all over the country. In addition, Landing manages distribution centers across the U.S. that work to deliver and manage furnishings within our tailored homes. Our host network, comprising roughly 2,000 professionals, complement these areas by working directly with members to ensure their happiness and maintain comfort.

Join our rapidly expanding team to work on product, design, supply chain, operations, marketing, engineering, interior design, sales, legal, people, and finance to create more freedom and opportunities for renters across the U.S.

Our Leadership Principles:

At Landing, we use our Leadership Principles every day - whether we’re discussing new projects, deciding the best solutions for our members, or brainstorming a new product feature. We believe these shared values foster the best results.

Landing is a dynamic, fast moving, customer first organization whose core values are authenticity, ownership, a service-first mindset, and entrepreneurship. To be successful in creating the best experience for both our members and team members, we’re building a culture that thinks big, is hands-on, and solves problems at hyper warp speed. We are doers that do more with less and we’re constantly looking to raise the bar. Come enjoy the journey with us as we shake up the way people think about renting!

Landing provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

201-500 employees

Website

Landing provides fully furnished apartments available for rent.

Company Overview

Landing provides fully furnished apartments available for rent.