Community Engagement Manager

Updated on 6/15/2024

Charlie Health

Charlie Health

1,001-5,000 employees

Virtual intensive outpatient mental health care


Remote in USA

Required Skills
  • Preference to be located in Central Time Zone
  • 1-4+ years of experience in inside sales or field sales preferred with a proven track record of success
  • Prior experience with Salesforce and other sales enablement tools preferred
  • Microsoft Office proficiency
  • Work authorized in the United States and native-equivalent proficiency in English
  • Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
  • Ability to energize, communicate, and build rapport at all levels within an organization
  • Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
  • Comfort with video conferencing, scheduling, and CRM technologies
  • Experience advising, presenting to, and persuading senior corporate personnel
  • Serve in an individual contributor capacity to support Charlie Health’s Clinical Outreach team in activating new accounts by conducting proactive outbound prospecting to referral sources
  • Engage with key stakeholders through calls, emails, and any other relevant communication channels to uncover community needs and establish new relationships
  • Lead meetings with referral sources to uncover needs, address barriers to treatment, and cement community partnerships
  • Collaborate with the Clinical Outreach Team to strategically engage referral sources across select markets
  • Design strategies to better support and engage referral partners across different channels
  • Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
  • Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
  • Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals
  • Other duties as assigned

Charlie Health provides a virtual Intensive Outpatient Program (IOP) for adolescents and young adults, leveraging virtual technology to offer evidence-based, personalized treatment plans for various high-acuity mental health conditions. The program integrates supported groups, individual therapy, and family therapy to deliver comprehensive care through virtual IOP sessions.

Company Stage


Total Funding



Bozeman, Montana



Growth & Insights

6 month growth


1 year growth


2 year growth