Full-Time

Associate Product Manager

Vetcove

Vetcove

51-200 employees

Unified eCommerce platform for veterinary procurement

Data & Analytics

Mid

Remote in USA

Required Skills
Communications
Data Analysis
Requirements
  • 4 year degree
  • Excellent attention to detail, time management, and multi-tasking skills
  • Exceptional communicator, written and verbal
  • Critical thinker with mid-level data interpretation skills and basic data analysis skills
  • Strong organizational skills with the ability to prioritize tasks, work independently, and drive results
Responsibilities
  • Drive initiatives to enhance the user experience
  • Monitor product feedback
  • Manage quality assurance testing
  • Tackle roadblocks to customer expansions
  • Collaborate with internal team members
  • Assess and identify strengths, opportunities, and risks associated with software products and services
  • Monitor long-term projects for optimization opportunities
  • Collaborate with special projects teams to enhance key onboarding processes
  • Test and identify enhancements for transactional communications and customer support processes
  • Filter through feedback and pain points surfaced through onboarding trainings and customer support inbounds
  • Collect and evaluate consumer feedback on the product through surveys and discussions
  • Interpret ecommerce analytics and user trends
  • Build out feature documentation
  • Train internal departments on new product features
  • Support onboarding and customer experience teams
  • Collaborate with the onboarding team to remove roadblocks for new customers
  • Manage 1-2 low to mid-level feature builds at any given time

Company Stage

Series A

Total Funding

$53.2M

Headquarters

Miami, Florida

Founded

2015

Growth & Insights
Headcount

6 month growth

31%

1 year growth

72%

2 year growth

143%