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Senior Product Manager
Oem, Remote
Updated on 12/2/2022
Locations
Canada
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
Research
Sales
UI/UX Design
Requirements
  • 5+ years experience in product management and/or customer discovery
  • Experience in a SaaS environment
  • Excellent written and verbal communication skills:
  • Good listener, empathetic and enjoy interacting with customers
  • Ability to stitch together disparate insights to uncover common patterns
  • Strong presentation skills (in person and virtually) and ability to deliver training effectively
  • Self starter, resourceful with strong analytical skills with the ability to problem-solve to well-judged decisions
  • Strategic mindset, with a keen sense of priorities, along with an ability to pivot as the landscape changes
  • Strong team player with the ability to engage with all levels of the organization
  • Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and relationship management skills
  • Must stay relevant to technology and should have the flexibility to adapt to the growing technology and market demands
  • Experience with reporting or business analysis
  • High accuracy and meticulous attention to detail
  • Strong organizational skills to be able to manage products through discovery to launch and continuous review
  • Technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides)
  • Entrepreneurial mindset and comfortable in a flat organization
Responsibilities
  • The primary role is to truly understand the infrastructure needed to support the growth of existing and new revenue streams within Geotab, the associated market, and how automotive OEMs can benefit from telematics solutions to improve their business
  • Perform discovery interviews with prospective & existing partners and customers to identify product gaps and generate new ideas for continuous value add for existing customers, grow market share for new customers & overall improve Geotab's customer experience
  • Leverage various research methodologies and market inputs to identify common patterns, pain points, problems to be solved/jobs to be done and use this to identify relevant solution opportunities/product efforts
  • Support Geotab global strategic initiatives by working with resellers and sales within partnerships across the Geotab reseller network to meet the needs of multinational Geotab prospects
  • Prioritize building what matters most by balancing short term sales targets with long term strategic investments for the business
  • Collaboratively define and drive reporting and monitoring mechanisms against set product outcomes and use as a tool to measure continued success of product efforts (both qualitative and quantitative)
  • Collaborate with other product managers on designing and executing market feedback loops and incorporate into product planning
  • Clearly communicate the Why for every product effort and educate other stakeholders on the problems to be solved, business objectives, etc. Leverage this in collaboration with UX designers, developers, data scientists and other stakeholders to do:
  • Problem & solution validation
  • Translate the customer needs into user stories, feature epics and work to be done to bring the product effort to life
  • Work closely with technical project managers toward execution
  • Collect and analyze feedback from customers, stakeholders and internal teams to continuously make improvements to products that are launched
  • Focus on the end to end customer journey as part of product planning from the first interaction through to support & post sales activities
Geotab

1,001-5,000 employees

Open platform telematics technology provider
Company Overview
Geotab is on a mission to advance technology, empower businesses and make the roads safer for everyone. The company connects vehicles to the internet and provide web-based analytics to help organizations manage their fleets.
Benefits
  • Medical & dental
  • Retirement savings
  • Fitness membership
  • Baby bonus
  • Flex work arrangements
  • Home office reimbursement for select items
  • EV program
  • Learning reimbursement
Company Core Values
  • Collaborate and strive for transparency
  • Innovate and develop for the future
  • Do the right thing
  • Keep it simple
  • Embrace change
  • Work hard, your way