Account Representative

Job Description

Qualifications

Account Representative needs  college degree and/or significant demonstrated experience in a customer service role in the industrial manufacturing sector

Account Representative needs:

•  commitment to customer loyalty, advocacy, engagement, and retention.
•  SAP, or other manufacturing related order entry systems d
• Advanced knowledge of EDI related transactions and issue resolution desired.
• Knowledge of Ford DDL, FCA Smart systems a plus
• Ability to speak French (Quebecois) a plus.
• Supply Chain, Sales and Marketing strategies

Account Representative duties:

• Manage
  customer expectations by clearly communicating our commitments to the
  customer (ie. Delivery dates or problems resolution) and by promptly
  updating the customer with changes in status
• Use their judgment
  and knowledge of strategic plans for each customer to respond to
  requests for orders, technical support and other services.

Additional Information

$18/hr

6 MONTHS