Full-Time
Property Field Claims Adjuster
Updated on 8/23/2026
COUNTRY Financial
5,001-10,000 employees
Insurance and financial services provider
Compensation Overview
$77.6k - $106.7k/yr
Anchorage, AK, USA
Remote
Remote within Alaska, with full-time field work in Anchorage and surrounding areas.
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- Typically requires 7+ years of relevant experience or a combination of related experience, education, and training.
- Maintains the appropriate adjuster's licensing as required by the states in which the company does business.
- A Part 107 drone license is required for Property-Field representatives outside the Large Property Loss Unit; the license must be obtained within five months of the start date and the exam must be passed within three attempts.
- The role requires use of standard office equipment, including computers, phones, scanners, and copy machines.
- Work may extend beyond normal business hours as business needs dictate.
- May be called upon for catastrophic duty.
- Investigates and maintains property claims.
- Determines liability and secures information.
- Reviews coverage, arranges property damage appraisals, and settles claims.
- Investigates claims by determining applicable policy coverage, evaluating, negotiating, and settling assigned claims.
- Initiates contact with insureds, claimants, and relevant parties to gather information, obtain recorded statements when necessary, and explain the claims process.
- Completes physical and/or virtual inspections of damaged property when necessary, evaluates damages, and prepares written estimates according to policy provisions and liability.
COUNTRY Financial provides property, casualty, life insurance and financial services to more than a million households and businesses across 19 states. Its products include home, auto, farm and business insurance, plus investing and retirement planning services. Policies are sold and managed through COUNTRY Financial’s network of about 1,700 representatives and a workforce of over 3,000, who help clients choose coverage, file claims and plan for the future. Unlike some insurers, COUNTRY Financial emphasizes long-term planning and protection as a core goal, rooted in its farmer-founded history dating back to 1925. The company's main objective is to help clients protect what matters most and secure a stable financial future.
Company Size
5,001-10,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Bloomington, Indiana
Founded
1925
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Simplify's Take
What believers are saying
- 2025 revenue exceeded $4.5 billion, showing scale despite governance turmoil.
- PECO can deepen crop-insurance penetration before the March 15, 2026 deadline.
- Idaho sponsorships and local openings reinforce COUNTRY's community-driven distribution model.
What critics are saying
- Jim Jacobs retires June 30, 2026, creating a leadership gap during active restructuring.
- Illinois Farm Bureau's lawsuit against AFBF keeps the Farm Bureau name dispute unresolved.
- 2024 membership-rule change triggered 169,000 member losses and $4 million legal bills.
What makes COUNTRY Financial unique
- Illinois Farm Bureau affiliation gives COUNTRY Financial deep agent and rural distribution access.
- COUNTRY Financial launched PECO crop coverage in 2026 for Illinois corn and soybeans.
- March 2026 IHSAA partnership extends branded community reach into Idaho schools and sportsmanship.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
401(k) Company Match
Performance Bonus
Company News
COUNTRY Financial selected as a PropertyCasualty360 2026 Insurance Luminaries winner. Sunnyvale, CA (July 20, 2026): eGain (NASDAQ: EGAN), the leader in AI-powered knowledge management for customer service, today congratulates its customer COUNTRY Financial for being named to PropertyCasualty360's Insurance Luminaries Class of 2026 in the category of Excellence in Customer Experience for Insurance Carriers. COUNTRY Financial is an Illinois-based insurance and financial services provider serving more than one million households. The award recognizes COUNTRY Financial's commitment to delivering excellent client experiences and investment in knowledge management to ensure accessibility, efficiency, and personalized guidance. This recognition celebrates innovation in the property and casualty insurance industry. The awards program spotlights top professionals and organizations within the sector that strive to modernize and humanize the business. The 2026 winners were selected by a panel of industry experts based on how well they stated and achieved goals with regards to the nomination category; how impactful their work has been; how dedicated the nominee has been to furthering modernization and humanization in the P&C insurance business; and how committed and dedicated the nominee has been to high ethical standards, service and excellence. "This year, the team behind PropertyCasualty360.com was thrilled to scale up our annual professional recognition program to more accurately reflect the depth and breadth of the P&C insurance industry," says Editor-in-Chief Elana Ashanti Jefferson. "People outside of insurance often fail to recognize the history, mission, technology, heart and smarts that are the underpinning of this industry. That's why I am doubly excited to spotlight more individuals and organizations through the 2026 Insurance Luminaries Awards program and inaugural event. These awards pay homage to the critical work around making insureds whole after a major loss while also empowering innovation and modernization to address ever more complex risks and consumer demands." COUNTRY Financial has partnered with eGain for the past ten years to build a centralized, enterprise-wide knowledge platform powered by eGain's AI Knowledge Hub. The platform gives representatives fast, reliable access to the processes, policies, and guidance they need to resolve client questions accurately and consistently. "We're honored by this recognition, because it reflects something our representatives live out every day - showing up for our clients with clarity and care," said Jesse Kohlbecker, Vice President of Claims and Client Services of COUNTRY Financial. "None of that happens without the right foundation behind it, and our partnership with eGain has given our teams the confidence to get things right, conversation after conversation." About eGain. eGain (NASDAQ: EGAN) is a leading provider of AI-powered knowledge management and customer experience automation solutions. With over 25 years of experience in knowledge management, eGain helps enterprises unify siloed content, automate trusted knowledge workflows, and deliver measurable AI-ROI through proven frameworks and methods. Global 2000 companies across industries rely on eGain to transform customer service, improve employee productivity, reduce costs, and accelerate AI adoption. Visit www.eGain.com for more information. eGain, the eGain logo, and all other eGain product names and slogans are trademarks or registered trademarks of eGain Corp. in the United States and/or other countries. All other company names and products mentioned in this release may be trademarks or registered trademarks of the respective companies. Contact.
COUNTRY financial(r) selected as a PropertyCasualty360 2026 Insurance Luminaries winner. COUNTRY Financial has been named to PropertyCasualty360's Insurance Luminaries Class of 2026 in the category of Excellence in Customer Experience (Insurance Carriers). This recognition celebrates innovation in the property and casualty insurance industry. The awards program spotlights top professionals and organizations within the sector that strive to modernize and humanize the business. The 2026 winners were selected by a panel of industry experts based on how well they stated and achieved goals with regards to the nomination category; how impactful their work has been; how dedicated the nominee has been to furthering modernization and humanization in the P&C insurance business; and how committed and dedicated the nominee has been to high ethical standards, service and excellence. "This year, the team behind PropertyCasualty360.com was thrilled to scale up our annual professional recognition program to more accurately reflect the depth and breadth of the P&C insurance industry," says Editor-in-Chief Elana Ashanti Jefferson. "People outside of insurance often fail to recognize the history, mission, technology, heart and smarts that are the underpinning of this industry. That's why I am doubly excited to spotlight more individuals and organizations through the 2026 Insurance Luminaries Awards program and inaugural event. These awards pay homage to the critical work around making insureds whole after a major loss while also empowering innovation and modernization to address ever more complex risks and consumer demands." "Our knowledge management team has been instrumental in turning information into a strategic advantage for COUNTRY," said Jesse Kohlbecker, Vice President of Claims and Client Services at COUNTRY. "By building and continuously improving a trusted, enterprise-wide knowledge ecosystem, they ensure our employees and agents have fast access to the right information at the right time. This enables more confident decisions, more consistent service, and ultimately better client experiences. Their work moves beyond tools and platforms - it strengthens how we show up for our clients every day with clarity, care, and accountability." COUNTRY Financial serves about one million households and businesses throughout the United States and offers a full range of financial products and services from auto, home, business, farm and life insurance to retirement planning services, investment management and annuities.
Jim Jacobs is retiring as CEO of COUNTRY Financial on 30 June after seven years in the role and 21 years with the company. The board thanked Jacobs for his leadership and dedication. During his tenure, Jacobs led COUNTRY through sustained revenue growth and strategic transformation, with the company and its affiliates exceeding $4.5 billion in revenue in 2025. He guided the organisation through the COVID-19 pandemic, workplace transitions, building updates and the company's 100th anniversary celebrations. Jacobs said leading COUNTRY Financial was "the greatest professional honour and experience of my life". The board has instructed human resources to begin the search for his successor. The company stated the leadership transition will not affect its strategy or client service.
Country Financial CEO Jim Jacobs to retire. Published June 3, 2026 at 10:40 AM CDT The CEO of Country Financial, who led the company into a controversial decision to no longer require policyholders to be Farm Bureau members, will retire June 30 after seven years on the job. Bloomington-based Country Financial, one of McLean County's largest employers, announced the leadership changes on Wednesday morning. CEO Jim Jacobs plans to retire on June 30 after 21 years with the company. Country Financial said in a statement its Board of Directors has authorized human resources to begin a search for the next CEO. The company has not announced an interim CEO. "Day-to-day operations will continue uninterrupted, supported by a highly experienced senior leadership team," the insurer said. Jacobs' exit caps a tumultuous period for Country Financial, an affiliate of the Illinois Farm Bureau. Country announced in 2024 that it would no longer require Farm Bureau membership for non-farm policies. Country said the membership requirement was a longtime sore spot for its customers and that the change was necessary to stay competitive. The move angered the American Farm Bureau Federation [AFBF], which moved to kick the Illinois Farm Bureau out of the federation. The AFBF said the move would "cause the loss of hundreds of thousands of farm bureau members" - and the dues they pay. Illinois Farm Bureau responded with a lawsuit to stop that from happening. The dispute led in part to the Illinois Farm Bureau president, Brian Duncan, being ousted in December and replaced with Philip Nelson, who held the job before. Nelson promised to fix the breakdown in communications with the AFBF. The old leadership team, however, declined to resign from their Country board positions right away - bucking precedent and continuing the drama. Nelson and the other new Country board members were eventually seated earlier this month. Jacobs became CEO in 2019, following Kurt Bock's seven-year tenure as chief executive. Jacobs previously served as general counsel, secretary and chief legal officer for Country, Illinois Farm Bureau and other affiliated companies. He previously served as an Illinois Farm Bureau attorney and was a litigation attorney for 14 years at a New Orleans law firm. The lawsuit between the Illinois Farm Bureau and American Farm Bureau Federation remains pending in McLean County court. The case is due back in court today after talks to end the suit failed. In a statement, Country Financial guided the insurer through a period of sustained revenue growth and "strategic transformation," noting County and its affiliated companies' revenue topped $4.5 billion in 2025. "The Board thanks Jim for his years of leadership at Country Financial. We are grateful for his dedication and wish him all the best," the Country Financial Board of Directors said in a statement. "We will be initiating a search for Country's next CEO, and we look forward to working with the new leader as we continue building on this strong foundation." The company also credited Jacobs for steering the company through the COVID pandemic, major building updates and the insurer's 100th anniversary celebrations in 2025. "Leading this organization has been the greatest professional honor and experience of my life," Jacobs said in a statement. "The hard work and dedication of the entire Country Financial team has made a better and stronger company for our clients." Country Financial has declined further comment. The Illinois Farm Bureau declined comment and referred inquiries to County Financial's online statement.
Country Financial insurance opens in DeForest. Paul Knutson of Country Financial celebrated the recent opening of his insurance practice in DeForest with a ribbon cutting ceremony on Wednesday, May 13. The event was well attended by other area small business owners, who stopped by to show some love for another new business joining their ranks. "I want to thank you all for coming. It almost makes me speechless, the fact that you all came out and supported everything that we're opening here," Knutson said to those who came on May 13. The event was put together jointly with the DeForest Windsor Area Chamber of Commerce. "We're happy to have him here in town. He's been an awesome partner to the chamber, has a lot of great connections and energy that he brings," DeForest Windsor Area Chamber of Commerce Executive Director Luke Justman said about Knutson. Representatives from the offices of U.S. House Representative Mark Pocan and Senator Ron Johnson stopped by as well. The Village of DeForest was also represented by Community Development Director Alex Allon. "These types of interactions, this kind of networking is huge for all small businesses in the area," Allon said to Knutson. "They say 80% of a local economy, especially for a community of this size, is made of small businesses. So, welcome to that and way to be the driver for our local economy. I'm happy to have you here." Knutson and his family live "right up the street" from his office, in the northern part of Sun Prairie. He said that they've come to DeForest for everything over the years between grocery shopping and youth sports, as his kids played Norski youth soccer. He hopes to be a larger presence in the DeForest community, and help bring people together as time goes on. "If we can bring the community and businesses together, and help the community thrive; that's what I want to do," Knutson said. "So, that's how this ended up being a perfect spot."