Business Intelligence Analyst
Posted on 3/16/2023
INACTIVE
Signifyd

501-1,000 employees

Commerce protection platform eliminating fraud for retailers
Company Overview
Signifyd stands out as a leader in the field of commerce protection, offering a comprehensive platform that maximizes conversion and automates customer experience while eliminating fraud and consumer abuse. The company's competitive edge lies in its ability to leverage transactional and behavioral data from a vast network of global merchants, enabling it to identify and block fraudulent activity with a high degree of accuracy. With a clientele that includes Fortune 1000 and Digital Commerce 360 Top 1000 companies, and recognition as the leading provider of payment security and fraud prevention for the Top 1000 Retailers in 2022 & 2023, Signifyd's industry leadership is well-established.
Data & Analytics

Company Stage

Series E

Total Funding

$413.2M

Founded

2011

Headquarters

San Jose, California

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

0%

2 year growth

15%
Locations
Remote • New York, NY, USA • United States
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Data Science
Git
SQL
Tableau
JIRA
Looker
Excel/Numbers/Sheets
CategoriesNew
Data & Analytics
Requirements
  • Utilize reporting to proactively monitor overall customer health and identify areas of opportunity and collaborate with the stakeholders to address
  • Build out weekly, monthly, and quarterly Customer Reports for the team's use
  • Work with key stakeholders to help establish, collect, and compile critical performance metrics
  • Bring new, creative ideas to the team to ensure that all Signifyd customers are delighted with our platform and that Signifyd is leveraging internal data optimally
  • Work cross functionally to transform data from different sources into usable fields and reports with LookML
  • Present data/reporting and lead training sessions for internal Signifyd teams
  • Address ad hoc reporting requests from cross-functional stakeholders
  • Code, test, and deploy logic based merchant policy rules based on customer need/requests
  • Build and utilize automation (Altlassian, Tray.io, Fivetran, DBT) to streamline meeting customer needs
  • Partner with internal teams to support enterprise and strategic merchants with custom reporting infrastructure
  • Document new tools, processes, and product information to standardize knowledge across the team
  • Self-starter who thrives under ambiguity in a fast-paced, deadline oriented environment
  • 1-3+ years of experience in an analytical role (sales operations, quantitative analyst, strategy, etc.)
  • Team player with experience working cross functionally
  • Advanced analytical skills with an expertise in Excel or Google Sheets
  • Demonstrable proficiency using data visualization software (Looker/Tableau or equivalent) to create reports and dashboards
  • Experience using JIRA or other ticketing tool
  • Comfortable writing/reading SQL queries
  • Intermediate LookML experience
  • Experience using Git frameworks
Desired Qualifications
  • Passion for e-commerce and new technology, background in e-commerce, payments, fraud or data science is a plus