People & Culture Manager

Job Description

As the People & Culture Manager, you will play a pivotal role in our mission to deliver exceptional team member experiences. In this role, you will oversee People & Culture across three hotels and provide leadership to a People & Culture Coordinator, ensuring consistency, compliance, and an engaged team culture across the hotels.

Your key responsibilities will include:

• Lead the end-to-end recruitment process and collaborate with department heads to identify staffing needs, ensuring we attract and retain the best talent.
• Provide coaching, support, and direction to the People & Culture Coordinator to ensure operational excellence across daily HR processes.
• Implement training and development programs, fostering a culture of continuous learning and growth.
• Create and maintain a positive and inclusive work environment that values teamwork, developing strategies to strengthen employee engagement.
• Drive performance appraisal processes to enhance skills, capability, and contribution across the workforce.
• Ensure all policies and procedures are up-to-date and compliant with legislation and Accor Group standards.
• Partner with management to provide expert HR advice and support across the hotels.
• Prepare end-of-month and business reporting around people indicators.
• Contribute strategic input into team engagement action plans.

Qualifications

• Tertiary qualification in Human Resources or a related discipline.
• Minimum of 5 years’ experience in a HR capacity within the Hospitality environment.
• Hands on experience across end-to-end HR cycle including recruitment, WHS, performance management and learning and development.
• Thorough understanding of Australian employment legislation including the Modern Award

Additional Information

What's in it for you

• ALL Heartist Program – Enjoy exclusive discounts on accommodation and food & beverage at Accor properties worldwide.
• Family & Friends Discounts – Share the benefits of your career with your loved ones, offering them discounts on accommodation, services, and events.
• Accor Live Limitless (ALL) Loyalty Program – Earn status and reward points with every stay, unlocking more benefits and experiences.
• Learn Your Way – Access leading training platforms like Accor Academy and Typsy to advance your career and skills.