Staff Site Reliability Engineer

Job Description

The Work itself

     Analytics and automation

·       Build, migrate, and own BI dashboards in Power BI (migrating from Tableau): RTO/RPO compliance heatmaps, system readiness scorecards, DR test status, assessment status, findings & exceptions.

·       Create self-service Power BI reports to reduce ad‑hoc reporting and enable role-based access.

·       Automate audit evidence packs for internal and external auditors.

Program leadership and governance

·       Partner with business and technology teams to identify critical, time‑sensitive functions define and periodically review recovery time (RTO) and recovery point (RPO) objectives.

·       Develop, implement, and continuously improve Visa’s disaster recovery (DR) program aligned to security and resiliency standards.

·       Lead governance and cross‑team coordination for the Offline Backup & Recovery program measure compliance and report KPIs.

Testing and readiness

·       Plan, execute, and lead DR exercises track findings and remediation maintain plans and runbooks.

·       Regularly validate and update DR plans through rigorous testing, lessons‑learned, and maintenance cycles.

Technical standards and engineering

·       Establish reference architectures and standards for recovery of applications and infrastructure across core platforms and cloud services.

·       Investigate and advise on network dependencies for DR (routing, VPNs, firewalls, DNS).

·       Define and validate data protection patterns (backups, replication, encryption, immutability, offline backups) across storage platforms.

·       Guide database resilience for MySQL, Oracle, PostgreSQL, and MongoDB: backup/restore, replication, and failover test and document runbooks.

·       Integrate with middleware and messaging platforms (Java services, Apache Kafka/Tomcat, Hazelcast) to ensure end‑to‑end recovery.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications
• 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.

Preferred Qualifications
• Hands on experience building enterprise dashboards and analytics in Power BI and Tableau, including data modeling (Power BI semantic models), DAX/Power Query, Tableau calculations/LOD, governance, and performance optimization.
• Experience migrating dashboards and data pipelines from Tableau to Power BI.
• Experience in Business Continuity (BC) and Disaster Recovery (DR) planning partnering with IT on DR/BC plan development and maintenance.
• Experience with critical business processes, products, and services.
• Technical Architect applying resiliency architectures and design patterns.
• Strong knowledge of application, system, and infrastructure architectures backup/restore strategies and methods to maximize data availability and reduce interruption or data loss.
• Solid understanding of Business Continuity Management (BCM) and its partnership with ITDR at both business and technical levels.
• Experience monitoring DR programs for audit and regulatory compliance ability to author and implement DR/BC standards, procedures, and runbooks.
• Excellent verbal and written communication proven ability to build cross functional partnerships and drive joint initiatives.
• Strong analytical skills to identify process improvements, isolate key issues, evaluate alternatives, and make clear recommendations.
• Strong analytical skills to identify process improvements, isolate key issues, evaluate alternatives, and make clear recommendations.