Full-Time

Inside Sales Representative

Richards Building Supply

Richards Building Supply

201-500 employees

Wholesale building materials distributor for contractors

No salary listed

Westfield, IN, USA

In Person

Overnight travel of up to 10% may be required.

Associate's

Category
Sales & Account Management (1)
Required Skills
Sales
Lead Generation
Inventory Management
Microsoft Windows
Quality Assurance (QA)
Customer Service

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Requirements
  • An Associate degree with one to two years of related experience and/or training, or a high school diploma or GED equivalent with three to five years of experience is required.
  • A minimum of two to three years of experience in a customer-facing role is required.
  • Proficiency in personal computer skills, including keyboarding, 10-key, email, record keeping, routine database activity, word processing, spreadsheets, and graphics, is required.
  • The position requires overnight travel of up to 10%.
  • The employee must comply with all safety policies, practices, and procedures.
Responsibilities
  • Answer customer inquiries by phone and during walk-in business regarding pricing and product needs, and partner with vendors for support.
  • Communicate with outside sales representatives about customer orders, requirements, problems, concerns, and changes.
  • Initiate product transfers to other branches or directly to customers.
  • Generate, place, and confirm purchase orders with suppliers.
  • Operate the cash register, enter sales data into the computer, and research information for customers using the computer system.
  • Complete required paperwork, including coding, costing, pricing, daily cash summaries, and bank deposits, accurately and on time.
  • Receive payments for merchandise or services sold, enter sales into the computer, and follow administrative and accounting procedures for payments received.
  • Maintain current price documentation and product literature.
  • Keep product knowledge current as manufacturing supply evolves.
  • Develop customer relationships to encourage loyalty and grow sales in additional categories.
  • Follow up on cold and warm leads to further the sales process.
  • Make outgoing calls to educate customers about current promotions.
  • Understand and demonstrate products or services to customers.
  • Set and meet sales goals and objectives established by leadership.
  • Improve sales skills to increase sales success rates.
  • Document sales, quotes, and other requested business information.
  • Participate in proactive team efforts in the assigned branch and affiliate branches to achieve departmental and company goals.
  • Participate in the physical inventory of warehouse materials.
  • Provide leadership by example and share knowledge and skills.
  • Facilitate the quality assurance system through the “We need Your Ideas!” initiative.
  • Perform other duties as assigned.
Desired Qualifications
  • Knowledge of exterior building materials is strongly preferred.
  • Inside sales experience and the ability to multitask are desired.
  • Construction industry knowledge is a plus.
  • Spanish-speaking ability is a nice-to-have.
  • Experience with Agility is a plus.
Richards Building Supply

Richards Building Supply

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Richards Building Supply is a family-owned wholesale distributor of building materials for professional contractors. It acts as a single-source supplier offering roofing, siding, windows, doors, decking, cabinets, soffits, rainware, moulding, and other construction products to residential and commercial builders. The company operates 60+ locations across 16 states in the Midwest, West, North, and Southeast and grows through acquisitions, such as the 2026 purchase of United States Building Supply. Led by CEO Ronald M. Guzior, the firm aims to be the trusted, centralized source for professional builders by providing a broad catalog and dependable regional service.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

1978

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Simplify Jobs

Simplify's Take

What believers are saying

  • April 2026 USBS acquisition added four Colorado locations and contractor relationships.
  • July 2026 job postings show active hiring across sales, warehouse, and account management.
  • Descartes routing and proof-of-delivery tools improved delivery efficiency and customer service.

What critics are saying

  • USBS integration across four Colorado branches risks service disruption through 2026.
  • Owens Corning, ABC Supply, and Beacon can compress margins and steal accounts.
  • Residential repair demand softens, and contractors delay projects when financing tightens.

What makes Richards Building Supply unique

  • Family-owned since 1978, with 60-plus branches across 16 states.
  • Single-source exterior supply bundles roofing, siding, windows, doors, decking, and millwork.
  • Richards CRM and EagleView speed contractor quoting, measurement, and ordering.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Disability Insurance