Solution Specialist
Posted on 1/4/2024
INACTIVE
T2 Systems

201-500 employees

Comprehensive parking management and mobility solutions provider
Company Overview
T2 Systems, the leading parking, mobility, and transportation provider in North America, offers a unique blend of people, processes, and technology to deliver high-performance, secure parking solutions. The company's comprehensive parking management solutions provide full control over parking lots and spaces, streamlining operations and enhancing user experience. With a track record of managing over 200 million parking transactions worth over 2 billion dollars annually, T2 Systems demonstrates industry leadership and a competitive edge in the parking industry.
Data & Analytics
Hardware

Company Stage

N/A

Total Funding

$3M

Founded

1994

Headquarters

Indianapolis, Indiana

Growth & Insights
Headcount

6 month growth

1%

1 year growth

7%

2 year growth

14%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Management
Public Speaking
CategoriesNew
Sales & Account Management
Requirements
  • Bachelor's degree and at least 2 years of relevant work experience, or a combination of education and relevant experience
  • Parking and Transportation Industry experience preferred
  • Experience related to providing software/hardware product training is preferred
  • Strong public speaking and presentation skills required
  • Excellent writing and grammar skills in addition to relevant technical knowledge required
  • Strong working knowledge of technical content production
  • Strong working knowledge of a learning management system such as Litmos
  • Strong working knowledge of MS Office
  • Eligibility to work in the USA
Responsibilities
  • Obtain and maintain solution expertise including all associated software/hardware
  • Advise customers in the creation, design, specification, testing, and implementation of T2’s products
  • Work with internal project management, sales, and technical teams to ensure product meets customer needs
  • Support the sales team as a technical lead in add-on business by providing technical demonstrations and presentations
  • Provide technical expertise in identifying, evaluating, and developing systems and procedures
  • Review and analyze customer business and operations including workflow, decision process, and business objectives
  • Manage multiple system installations and projects simultaneously
  • Design and deliver training curriculum for internal staff and related to the assigned add-on solutions
  • Create training materials such as instructor guides, training aids, and/or handouts
  • Consult with customers as necessary for customer goodwill
  • Gather detailed information about the customers parking operation and business practices to recommend the best hardware and software configuration options
  • Troubleshoot customer challenges and make recommendations to resolve
  • Document recommendations, processes, and day-to-day procedures for staff to follow after the visit
  • Develop best practices recommendations and training for system maintenance, use and configuration of T2 solutions
  • Support the launch of new T2 products and equipment by helping to prepare and deliver content training
Desired Qualifications
  • Health and Wellness industry knowledge
  • Experience with learning management systems
  • Experience with technical content production