Carrier Account Manager-Summer 2024
Posted on 2/7/2024
Spot Freight

501-1,000 employees

Reliable 3PL service ensuring timely freight delivery
Company Overview
Spot Freight distinguishes itself as a leading 3PL provider through its commitment to 24/7 support, a dedicated team of logistics professionals, and a proven track record of timely freight delivery. The company's culture is built on fostering strong relationships, viewing clients as business partners, and striving to exceed expectations. This customer-centric approach, combined with their rapid growth, positions Spot Freight as a competitive player in the logistics industry.
Industrial & Manufacturing

Company Stage

N/A

Total Funding

N/A

Founded

2009

Headquarters

Indianapolis, Indiana

Growth & Insights
Headcount

6 month growth

-38%

1 year growth

-32%

2 year growth

19%
Locations
Charlotte, NC, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Lead Generation
Cold Calling
Customer Service
CategoriesNew
Sales & Account Management
Customer Success & Support
Requirements
  • Bachelor's degree
  • Sales and or customer service experience preferred
  • Knowledge of the logistics industry is preferred
Responsibilities
  • Procure, negotiate, and secure carriers to move available freight in a timely and cost-effective manner
  • Provide consistent and exceptional service levels to carriers and internal customers
  • Develop and grow carrier relationships through lead generation, cold-calling, and referrals
  • Effectively analyze carriers and freight markets to best meet customers’ freight needs
  • Achieve and exceed monthly sales margin expectations and ensure carrier service levels and KPIs are met
  • Proactively communicate with carriers and sales teams to fulfill commitments, exceed service expectations, and facilitate the resolution of carrier problems with shipment/deliveries
Desired Qualifications
  • Strong negotiation skills – persuasiveness, aggressiveness, confidence, resilience
  • Entrepreneurial and competitive spirit, passion, and self-motivation
  • Organization and attention to detail
  • Adaptability, multi-tasking ability, sense of urgency
  • Confident decision-making skills, problem-solving ability, and issue-resolution skills