Full-Time
Technology Support III
Application Support Engineer
Chase
10,001+ employees
Consumer and commercial banking services provider
No salary listed
Mid, Senior
Plano, TX, USA
In Person
- 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
- Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
- Experience in observability and monitoring tools and techniques
- Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
- AWS/Cloud based monitoring
- Experience supporting AWS cloud based applications
- Python/Shell Scripting
- AWS services– S3, EC2, Glue, Apache Spark, Snowflake, Argo Workflows, RDS
- Application Performance monitoring tools : Datadog/Splunk/AppDynamic/Dynatrace/Grafana
- Schedulers - Glue/Bridge/Step/Control-M / Autosys
- Monitoring - Geneos, Datadog / CloudWatch
- Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
- Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability
- Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
- Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
- Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
- Strong written and verbal communication skills
- Strong problem solving skills- Ability to understand complex component/system/service interactions and look for causes and provide solutions.
- Self-driven & proactive
Chase is a national bank that provides a variety of financial products and services for both individuals and businesses. For consumers, Chase offers savings and checking accounts, mortgages, auto financing, credit cards, and investment services. Businesses can access services such as business loans, checking and savings accounts, credit cards, merchant services, and commercial real estate financing. The bank operates by earning revenue through the difference between interest rates on loans and deposits, as well as through fees for its services. What sets Chase apart from its competitors is its extensive range of offerings and its status as one of the largest banks in the United States. The goal of Chase is to meet the diverse financial needs of its customers while providing reliable banking services.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
New York City, New York
Founded
1984
Simplify's Take
What believers are saying
- Chase's free checking account for kids aligns with financial literacy education trends.
- The United Gateway credit card launch reflects competitive post-COVID credit card offerings.
- Chase's enhanced credit card rewards cater to customer loyalty in a competitive market.
What critics are saying
- Internal fraud related to PPP funds could damage Chase's reputation and finances.
- Fintech competition, like PayPal's platform, may attract customers away from Chase.
- Competitors' financial literacy initiatives could challenge Chase's youth market programs.
What makes Chase unique
- Chase offers a comprehensive range of financial products for individuals and businesses.
- Chase's new child-friendly checking account promotes financial literacy among young consumers.
- The Freedom Flex and Freedom Unlimited cards enhance customer loyalty with competitive rewards.
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Benefits
Professional Development Budget
Company News
Officials from the Treasury Department and the Small Business Administration have long insisted that the government’s Paycheck Protection Program (PPP), set up as a coronavirus emergency fund for small businesses, primarily benefited small businesses because 87 percent of the loans were for less than $150,000.
PayPal has rolled out new enhancements to its Giving platform as a way to boost crowdfunding and charity donations, a press release says.
Americans have a financial literacy problem, and innovators are stepping up to address that.
Chase's new child-friendly checking account and debit card program aims to teach young people about responsible finances.
United Airlines and Chase Card Services today launched a “United Gateway” credit card that carries no annual fee and offers new users who charge $1,000 within three months of enrolling 20,000 frequent-flier miles.