No less than one entry level certification (A+, N+, or OEM vendor certification)
Knowledge of networked printers/multi-functional equipment, and how to trouble-shoot
Professional sounding and clear voice when speaking
Being polite at all times to customers on the phone
Ability to multi-task as necessary
Job Description
Qualifications
Minimum: High School Diploma or equivalent No less than one entry level certification (A+, N+, or OEM vendor certification) 1. Knowledge of networked printers/multi-functional equipment, and how to trouble-shoot 2. Professional sounding and clear voice when speaking 3. Being polite at all times to customers on the phone 4. Ability to multi-task as necessary.