Senior Associate
Bizops and Growth
Posted on 3/31/2023
INACTIVE
App to compare and buy car insurance
Company Overview
Jerry's mission is to save you time and money on car expenses.
AI & Machine Learning
Financial Services
B2C
Company Stage
Series C
Total Funding
$224.7M
Founded
2017
Headquarters
Palo Alto, California
Growth & Insights
Headcount
6 month growth
↑ 0%1 year growth
↑ 11%2 year growth
↑ 9%Locations
San Francisco, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Requirements
- Making a big impact with a Forbes Top Startup Employer
- Working on products that have traction (40X revenue growth in 4 years | #1 rated app in the insurance comparison category)
- Solving problems in a huge market ($2T market size)
- Working closely with serial entrepreneurs and seasoned leaders who have scaled companies like Robinhood, Amazon, LinkedIn, Wayfair, SoFi, Microsoft, etc
- Creative problem-solver: No challenge is too complex, no issue is too hard, and “no” is not an acceptable answer
- Data-driven: You're extremely analytical and live in data. At the same time, you're confident enough to make decisions when the data is limited
- Tenacious: You're a hustler at heart and you thrive under pressure
- Super organized: You balance a packed schedule, an endless to-do list, can manage a team, and never let anything drop
- Strong communicator: Able to drive alignment and communicate effectively to different audiences
- Bachelor's Degree in STEM, finance, economics or related
- 3-5 years of experience in industrial engineering, management consulting or business operations
Responsibilities
- Develop insights and recommendations to drive stronger conversion and retention through the mobile app by analyzing call volumes, text volumes, and other sales and service agent activities
- Identify opportunities to automate manual processes and optimize our operational efficiency
- Share your insights with product managers to inform product features and strategies that will drive more activity through our automated native app and reduce manual intervention
- Define key metrics for operational excellence including customer attributes to inform call priority, agent effectiveness, etc
- Partner with operations, product managers, data analysts, carrier partners, and other key business stakeholders