Senior Manager

Senior Manager, Risk: Card Controls Testing

Capital One’s Card Risk organization is responsible for core areas that span Strategy, Operations, Technology, Analytics and Risk Management.  This organization leads, advises and innovates on top transformational initiatives across the Card business. We are hiring for our Controls Team a Senior Manager that can deliver the following:

1) Strengthening the Control Ecosystem - working closely with all Card business areas to enable deeper risk mitigation and requirement compliance working closing with all Card business areas to enable better business results through process, risk and control capabilities and insights

2) Enable Ownership & Accountability through Transparency - providing clear, end-to-end “single view of the truth” for leaders to enable sound decision-making

3) Amplify Simplification & Automation - integrating related work to drive more efficiency and effectiveness, while advancing the journey to reduce manual processes and seize the power of data

4) Drive Sustainability - proactively adopting digital solutions and right-sized advisory governance to enable sustainable risk management

Core capabilities for this foundational role include a strong strategic mindset with significant risk management and testing expertise coupled with a balanced approach to driving effectiveness and efficiency to enhance both business and risk management processes and programs.  This role requires the ability to lead teams both directly and indirectly to deliver high-quality value, to exhibit great judgment in solving challenging problems, and to leverage deep subject matter expertise to provide independent evaluation of the health of our control ecosystem.  This role requires a well-rounded and seasoned individual who is comfortable adjusting their approach to meet unique needs across multiple stakeholder groups within a complex organization.  Successful candidates will demonstrate a proven track record of controls testing execution and oversight; project and program delivery; change resiliency to maintain momentum in a dynamic, fast-paced and complex environment and among competing priorities; and strong partnership and communication skills to engage and influence critical stakeholders.  This role is ideal for someone with strong leadership skills, who is capable of driving transformational change and delivering game-changing value.  The preferred candidate will have experience working in Compliance and/or Risk Management organizations within a major financial company, with a solid understanding of process management frameworks, risk and control methodology, control testing methodology, and regulatory requirement management and applicability.

Responsibilities of this role include but are not limited to:

• Serving as a people leader for a team of associates and non-associates

• Designing, developing, and continuously evolving the Card controls testing methodology, while also autonomously driving the program to evaluate effectiveness of Card controls in adherence with the methodology

• Providing control evaluation consultation across Card on BAU spaces as well as growth initiatives, such as new ventures and new or changing operations

• Partnering cross-functionally with program customers and program assessors to provide strategic and tactical thought-partnership to effectively drive and evolve delivery

• Providing strategic direction to project teams, peers, and stakeholders to drive results, solve problems, and influence outcomes

• Building relationships and collaborating with key stakeholders

• Furthering the Well Managed agenda within Card to drive sustainability, amplify simplification & automation, enable ownership & accountability through transparency, and strengthen the control ecosystem

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 5 years of experience in control testing or Internal Audit

• At least 3 years of People Management experience

• At least 3 years of Project or Process Management experience

• At least 3 years of experience supporting, partnering and interacting with internal business clients

Preferred Qualifications:

• Master's or MBA Degree

• 3+ years of Corporate Management Consulting experience

• 3+ years of Financial Services industry experience

• 3+ years of regulatory compliance or credit experience

• 5+ years of Risk Management experience

• 5+ years of controls testing experience

• 5+ years of Project Management experience

• PMP certification

• Lean, Agile or Six Sigma certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One’s Card Risk organization is responsible for core areas that span Strategy, Operations, Technology, Analytics and Risk Management.  This organization leads, advises and innovates on top transformational initiatives across the Card business. We are hiring for our Controls Team a Senior Manager that can deliver the following:

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $170,800 - $194,900 for Sr. Risk ManagerRichmond, VA: $155,300 - $177,200 for Sr. Risk Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).