Full-Time

Sr. SMB Program Manager

Posted on 7/25/2024

Pinterest

Pinterest

10,001+ employees

Visual discovery and bookmarking platform

Consumer Software
Social Impact

Senior

Company Historically Provides H1B Sponsorship

Toronto, ON, Canada

Requires in-office presence in Toronto 1-2 times per week.

Category
Project Management
Business Development
Business & Strategy
Required Skills
Sales
Communications
Management
Salesforce
Requirements
  • 5+ years experience in business / customer operations, technical project management, or program management (specifically within SMB and advertising preferred)
  • Experience with Salesforce and Outreach strongly preferred (Bonus: experience with Medallia, Calendly and Gong administration)
  • Ability to establish shared goals and drive alignment across multiple stakeholders
  • Experience in project managing the end-to-end delivery of large-scale process redesign or systems implementation
  • Strong analytical skills; experience breaking down ambiguous data problems to deliver insights
  • Ability to meet rigorous deadlines and balance multiple priorities while maintaining high levels of productivity and detail orientation
  • Excellent written and verbal communication skills
  • English proficiency
Responsibilities
  • Lead sales process optimization for your market through process mapping, analysis, and redesign
  • Examine process flow to identify opportunities for improvement, estimate impact and investment required, and partner with key stakeholders to define the should-be process
  • Project manage end-to-end process optimization from requirement scoping to implementation
  • Increase understanding and adoption of core and critical processes across key audiences - sales executives, process owners, and partners
  • Define problem statements and collaborate with technical partners to build solutions that scale
  • Assist with ongoing development of training material for end users
  • Develop reports and dashboards to actively monitor tool usage and identify opportunities for improvement
  • Support analysis and assessment of new tools that can help the team continue to scale and automate processes
  • Surface learnings and best practices to the Global Program Management team

Pinterest is a social media platform that helps users find and save ideas across various interests like recipes, home decor, and fashion. Users can create collections of images, called "pins," which they organize into themed boards. The platform primarily makes money through advertising, offering promoted pins that appear in users' feeds based on their interests. This targeted advertising approach ensures that users see relevant content. Additionally, Pinterest earns revenue through affiliate marketing by directing traffic to retailers' websites. What sets Pinterest apart from other social media platforms is its focus on visual discovery, making it a valuable tool for users seeking inspiration and for businesses looking to connect with potential customers.

Company Stage

IPO

Total Funding

$1.4B

Headquarters

San Francisco, California

Founded

2010

Growth & Insights
Headcount

6 month growth

0%

1 year growth

2%

2 year growth

-2%
Simplify Jobs

Simplify's Take

What believers are saying

  • Increased focus on video content could attract more advertisers and users.
  • Investment in AI improves personalized recommendations, enhancing user satisfaction and retention.
  • The Creator Fund supports underrepresented creators, diversifying content and audience reach.

What critics are saying

  • Emerging platforms like 'WeHeartIt' and 'Juxtapost' pose competition for younger demographics.
  • AI-driven content tools may reduce the need for manual board curation, affecting engagement.
  • Privacy concerns and new EU laws could impact Pinterest's advertising model.

What makes Pinterest unique

  • Pinterest's visual discovery engine offers a unique platform for creative idea exploration.
  • The 'Try On' AR feature enhances user experience by allowing virtual product trials.
  • Pinterest's collaboration with Shopify boosts e-commerce capabilities directly from pins.

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Benefits

Flexible and generous vacation and holidays

Global year-end paid company holiday closure

Comprehensive mental and physical health benefits for you and your family

Retirement plans that allow for tax savings

Fitness offerings

Personal and professional development resources

Adoption support, paid parental leave, egg freezing (in the US) and other family building benefits

Discounts and perks

Meals and snacks in the office

INACTIVE