Technical Product Manager

We're looking for a Technical Product Manager to own end-to-end data lifecycle for our device intelligence platform — from how signals are collected in the field, through storage and processing, to the query and reporting experiences our customers and internal teams rely on every day.

You’ll partner with product and design to define how users experience Fingerprint or what users can see and do with their Fingerprint device data. You'll translate customer feedback and internal needs into a prioritized roadmap for our Analytics Dashboard, Server APIs, and MCP experiences — covering setup or query UX, report templates, data freshness SLAs, and export flows.

You’ll maintain a clear, well-reasoned roadmap across interconnected surfaces (APIs, Dashboard, MCP Server). You'll run quarterly planning, write crisp PRDs, manage dependencies across teams, and communicate trade-offs to stakeholders at all levels.

You’ll also coordinate with product marketing to plan and execute launches — from go-to-market timing and messaging alignment to post-launch enablement. You'll own documentation updates and help drive internal- and customer-facing training materials and best practices content, ensuring customers can actually adopt what we ship. This means working across engineering, PMM, and customer success to keep education artifacts current and sequenced with the release calendar.

General Requirements:

• Education: You have a Bachelor's Degree in any discipline, or equivalent work experience. MBA or other advanced degree a plus.
• Product experience: You have 3+ years of product management experience, ideally on an existing product incorporating both dashboard and API experiences through a growth or scaling phase
• Technical fluency and developer experience: You have enough technical depth to have credible conversations with engineers about APIs, architecture, and system constraints without needing everything translated. You understand API-as-a-product thinking and can define durable object models, versioning strategies, and deprecation policies. You can reason about docs, error messages, SDK ergonomics, and workflow design as core to adoption and success
• Stakeholder navigation: You have experience managing competing priorities across multiple audiences — individual contributors, managers, and executives — and can drive alignment without direct authority
• Customer focus: You have a demonstrated track record of translating customer needs into shipped product, through direct research, sales partnership, or usage data
• Data fluency: You have experience defining and tracking product metrics, and using data to prioritize roadmap decisions and separate signal from noise
• Roadmap ownership: You have experience making and defending tradeoff decisions under real resource constraints and competing stakeholder demands
• Go-to-market partnership: You have experience working with sales and marketing on launches, pricing inputs, and positioning, and understand how product decisions affect the commercial motion.
• Documentation: You have experience owning documentation updates, migration guides, and operational runbooks for your area of expertise, working with product marketing and customer experience to ensure releases are usable end-to-end with clear communication and rollout plans.

Background specific to the data capture-to-insights Role:

You’ll drive the roadmap for device data collection through our JS Agent — defining instrumentation contracts, managing schema evolution, and ensuring reliable delivery to our Server APIs. You'll own the complete program across ingestion, storage, and processing, working closely with engineering to balance reliability, cost, and scale. You’ll also partner with product and design to define what users can see and do with their device data.

• Big data pipelines: You must have a deep understanding of big data pipelines and the collection, storage, and query requirements that shape product decisions at scale.
• Data analytics products: You have experience as a PM on data analytics products. Experience with identity, anti-fraud, or data intelligence platforms is a strong plus.
• Experience with event-level data APIs: you understand APIs as a query and retrieval layer over high-volume behavioral or identity event streams, including filtering by visitor, time range, and metadata flags.
• API-as-data-product thinking: you can reason about what query capabilities and payload fields matter to enterprise customers, how downstream analytics pipelines consume structured event data, and where API design decisions create long-term friction or stickiness. You’ll also be responsible for the smooth completion of our customer migration between major Server API versions.
• Server-side API and JS Agent fluency at scale: you are familiar with JavaScript data collection mechanisms, rate limiting, latency considerations, regional data residency, authentication patterns, and pagination as product constraints, not just engineering concerns

For US-based employees, the cash base compensation range for this role is $126,000 - $170,000. We set standard ranges for all US roles based on function, level, and geographic location, benchmarked against similar stage growth companies. To comply with local legislation and provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. However, these ranges are specific to the hiring location and may differ within or outside the US. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.