Director – Partnerships

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Monday through Thursday) and work fully remotely on Fridays each week.

We are seeking a Director of Partnerships who will lead our efforts in strengthening and expanding our relationships with key Home Service Providers. This role requires a strategic thinker with a robust background in account management and a deep understanding of industries related to home services such as Broadband, Telecom, etc. The Director will lead our account management team, ensuring that AllConnect continues to provide outstanding service and value to our ISP partners while also maximizing revenue opportunities for the business. 

What You'll Do: 

• Develop and implement comprehensive account management strategies to enhance & grow relationships with existing ISP partners
• Collaborate cross-functionally with Sales, Marketing, Product, and Technical teams both internally and externally to deliver key initiatives 
• Identify new partnership opportunities and collaborate with internal teams to onboard new ISPs
• Negotiate contract terms and incentives with ISPs, ensuring agreements align with company goals and partner expectations
• Act as an escalation point to resolve or capitalize on opportunities and risks 
• Optimize and tailor the operating cadence for individual ISP partners to best solve for 
• Analyze performance metrics and identify opportunities for overall growth, yield improvements, upsell, cross-sell, and churn reduction
• Lead, mentor, and scale the account management team to ensure operational excellence and high levels of partner satisfaction
• Work closely with the marketing and product teams to ensure that partner offerings are effectively integrated and promoted on the Allconnect platform
• Stay abreast of industry trends and competitor activities, leveraging insights to enhance partner relationships and platform offerings
• Drive the creation and adoption of best practices in account management within the team

What We're Looking For: 

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field
• Minimum of 6-8 years of experience in account management or business development, with at least 2-3 years in a leadership role
• Proven track record of managing large, complex partner relationships in the telecom or similar industry
• Partner-centric mindset with the ability to balance company goals and ISP partner needs
• Demonstrated success in growing strategic accounts 
• Strong leadership skills with the ability to inspire and motivate a high-performing team
• Excellent communication, negotiation, and presentation skills
• Analytical mindset with the ability to interpret data and provide actionable insights
• Ability to work in a fast-paced, dynamic environment and adapt to evolving business needs
• Proven ability to think strategically and execute tactically
• Experience managing complex, multi-stakeholder relationships

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $120,000 - $170,000 per year

Benefits:

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe and Puerto Rico. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, RV Education and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications.

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact [email protected].

If you are based in California, we encourage you to read this important information for California residents linked here.