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Full-Time

Business Systems Analyst III

Confirmed live in the last 24 hours

Box

Box

1,001-5,000 employees

Cloud-based content management and collaboration solutions

AI & Machine Learning
Consumer Software
Enterprise Software

Compensation Overview

$103k - $129kAnnually

+ Equity + Benefits

Mid

Austin, TX, USA

Category
Financial Planning and Analysis (FP&A)
Finance & Banking
Required Skills
Management
Requirements
  • Bachelor’s Degree in a technical, business, or other analytical field required with 3+ years of relevant experience
  • Functional knowledge of Netsuite required; Blackline and Kyriba preferred
  • Ability to create and debug Netsuite custom records, workflows and scripts
  • Knowledge of financial report writing, customizations and creation of saved searches in Netsuite
  • Basic understanding of accounting processes (GL reporting, fixed asset management, payments) to support business system needs
  • Ability to triage incoming production support requests and facilitate resolution for production bug fixes and minor enhancement requests
  • Ability to work with Netsuite support as required to address system bugs, performance issues, and enhancement requests
  • Demonstrated ability to design and implement technology-enabled business solutions in client-facing and team leadership roles (e.g. functional lead, work-stream lead, etc)
  • Ability to communicate with end-users (via email, messaging, or phone) to support issue resolution
  • Ability to document test scripts, execute QA testing, and capture results
  • Ability to collaborate business stakeholders and coordinate with cross functional teams for UAT
  • Strong project management, program management and systems experience
  • Strong analytical skills and ability to solve complex issues
  • Ability to work independently with minimal guidance
Responsibilities
  • Provide front-line support and maintenance of various financial applications for internal use (particularly Netsuite, Blackline, Kyriba, and other finance applications) to Box's global users
  • Support intake process for requests from user groups and help prioritize requests into project roadmap or implementation sprints
  • Partner with business stakeholders to gather requirements and collaborate with IT team members (where applicable) to identify and document system solutions
  • Work hands-on in systems to triage and resolve production support issues and implement minor enhancement requests
  • Manage QA and regression testing of custom deployments to and upgrades in these environments
  • Collaborate with offshore production support staff to appropriately allocate tickets and project tasks
  • Own month-end-close support calendar from Enterprise Systems to ensure Box's Finance and Accounting teams are appropriately supported through period close processes
  • Monitor performance of Netsuite integrations (e.g. Zuora, Coupa, Blackline and Anaplan etc.) and resolve data integrity issues
  • Work closely with integrations team to manage existing integrations and design new integrations from and to Netsuite using middleware
  • Review scheduled system upgrades, and determine impact on Box's processes, configurations, and customizations
  • Manage relationship with vendor customer support to resolve production support issues or with external consulting / professional services teams to implement system changes
  • Manage relationships with global banks to and own integrations from finance systems
  • Maintain up-to-date knowledge of system functionality, features, and tools

Box provides cloud-based content management and collaboration solutions that enable businesses to securely manage, share, and collaborate on their content. The platform offers features such as secure file storage, sharing, and collaboration tools, along with advanced functionalities like Box AI for Notes and Box AI for Documents, which utilize artificial intelligence to improve productivity by providing instant answers and content creation capabilities. Box differentiates itself from competitors through its focus on customer-centricity and tailored subscription plans that cater to various industries and business sizes. The company's goal is to transform the way people work together by offering a simple, secure, and efficient cloud content management system.

Company Stage

IPO

Total Funding

$1.2B

Headquarters

Redwood City, California

Founded

2005

Growth & Insights
Headcount

6 month growth

8%

1 year growth

10%

2 year growth

21%
Simplify Jobs

Simplify's Take

What believers are saying

  • Box's recognition as one of the 100 Best Companies to Work For® in 2024 highlights its commitment to fostering an inclusive and supportive work environment.
  • Strategic partnerships, such as the integration with Microsoft Azure OpenAI Service, enhance Box's AI capabilities and offer advanced solutions to its clients.
  • The appointment of experienced leaders like Steve Murphy to the Board of Directors brings valuable expertise and guidance to drive the company's growth.

What critics are saying

  • The competitive landscape of content management and collaboration tools is intense, with major players like Google Drive and Microsoft OneDrive posing significant challenges.
  • The integration of advanced AI tools requires continuous innovation and investment, which could strain resources and impact profitability.

What makes Box unique

  • Box's integration of AI tools like Box AI for Notes and Documents sets it apart by enhancing productivity through instant answers and content creation capabilities.
  • The company's strong emphasis on security and compliance, particularly in sectors like healthcare, makes it a trusted partner for organizations handling sensitive data.
  • Box's global presence, with significant operations in APAC, allows it to cater to a diverse range of clients, from small businesses to large enterprises and government agencies.

Benefits

Health and Wellness

Family Support

Generous Time Off

Financial Benefits

Community

Evolving Workplace