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Full-Time

Director of Sales

Posted on 9/28/2024

Cents

Cents

51-200 employees

Software solutions for laundromat operations

Consumer Software
Enterprise Software

Compensation Overview

$140k - $240kAnnually

Senior, Expert

Boston, MA, USA

Hybrid position based in Boston, MA.

Category
Field Sales
Sales & Account Management
Required Skills
Sales
Communications
Management
Salesforce
Marketing
Requirements
  • 5+ years of sales management experience in the software space.
  • Proven experience in software sales, with a track record of meeting or exceeding sales targets.
  • Strong leadership and team management skills.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to analyze data and market trends to inform decision-making.
  • Proficiency in Salesforce CRM, Outreach, Chorus, and other or equivalent sales enablement tools.
  • Ability to travel as needed for client meetings and industry events.
Responsibilities
  • Lead, motivate, and mentor the account executive sales team to achieve individual and team sales goals. Conduct regular performance reviews and provide ongoing training and support.
  • Recruit, hire, train, and onboard the next generation of A+ sellers at Cents.
  • Develop and implement effective sales strategies to penetrate new markets, enhance customer acquisition, and increase market share.
  • Build strong relationships with key clients and stakeholders. Understand client needs and provide tailored software solutions.
  • Analyze sales data and market trends to prepare accurate sales forecasts and reports for upper management.
  • Work closely with marketing, product development, onboarding, customer success, and billing teams to align strategies and ensure client satisfaction.
  • Stay informed about industry trends, competitor activities, and customer preferences to identify growth opportunities.
  • Establish and monitor key performance indicators (KPIs) to evaluate team performance and drive continuous improvement.

Cents provides software solutions specifically designed for laundromat businesses. Its platform helps laundromat owners streamline their operations and manage their businesses more effectively. One of the key features is pickup and delivery management, which allows owners to offer these services without needing their own drivers or insurance, potentially increasing business volume by 20%. The software consolidates all business data onto a single platform, making it easier for owners to oversee and grow their operations. The user-friendly interface is accessible even to those who are not tech-savvy. Cents distinguishes itself from competitors with its strong focus on customer support, offering dedicated assistance to help clients achieve their business goals. The company likely operates on a subscription or usage-based fee model, aiming to help laundromats save money and expand their services.

Company Stage

Series B

Total Funding

$75M

Headquarters

San Francisco, California

Founded

2019

Growth & Insights
Headcount

6 month growth

9%

1 year growth

17%

2 year growth

39%
Simplify Jobs

Simplify's Take

What believers are saying

  • The acquisition of Starchup and the launch of Cents Connect indicate strong growth and expansion potential.
  • Partnerships with major platforms like DoorDash and Atmosphere TV open new revenue streams and enhance customer experience.
  • The user-friendly interface and dedicated customer support team make it accessible and beneficial even for non-tech-savvy laundromat owners.

What critics are saying

  • The niche focus on laundromats may limit market size and growth potential compared to more diversified software solutions.
  • Dependence on third-party partnerships, such as with DoorDash and Atmosphere TV, could pose risks if these partnerships were to end.

What makes Cents unique

  • Cents focuses exclusively on laundromat businesses, offering tailored solutions that streamline operations and enhance service delivery, unlike broader business management software.
  • The integration with Reserve with Google and partnerships with DoorDash and Atmosphere TV provide unique value propositions that competitors lack.
  • Cents' comprehensive platform consolidates all business data, making it easier for laundromat owners to manage their operations efficiently.