Care Coordinator

Ennoble Care is seeking a full-time Care Coordinator, Embedded @ Partnered-Dialysis Clinics in the Jackson, Mississippi area. This on-site role serves as a key liaison within a partnered dialysis facility, ensuring coordinated, patient-centered care through structured coordination, strong clinical collaboration, and proactive communication.

This Care Coordinator works directly within one of our partnered-dialysis clinics to engage patients in person, coordinate care plans in collaboration with Ennoble providers and facility staff, schedule and organize provider visits, and ensure timely follow-up and clear communication with patients, families, and the clinical team. This position plays a central role in maintaining continuity of care by monitoring patient needs, communicating changes in condition, addressing barriers to care, and maintaining accurate documentation to keep the care team aligned.

Qualified candidates are compassionate, detail-oriented professionals who thrive in a fast-paced clinical environment and demonstrate strong organizational skills, sound judgment, and clear, professional communication.

Ennoble Care fosters an integrated, respectful culture that values accountability, meaningful impact, and long-term professional growth based on performance and organizational needs.

KEY RESPONSIBILITIES

• Provide consistent, on-site engagement with dialysis patients to support care plans, follow-ups, education, and care transitions
• Coordinate and align patient care using Ennoble Care’s EMR to ensure continuity, quality outcomes, and timely follow-up
• Schedule patient visits for providers and support daily clinic workflow based on patient attendance and clinical priorities
• Collaborate closely with Ennoble Care providers, dialysis facility staff, and a multidisciplinary care team to support integrated, patient-centered care
• Serve as a liaison between providers, patients, families, and facility staff, ensuring clear, proactive communication
• Communicate patient needs, changes in condition, safety concerns, and urgent matters promptly to the appropriate clinical leader
• Identify and resolve barriers impacting patient care coordination and overall experience
• Maintain accurate, timely documentation in accordance with organizational standards, workflows, and healthcare regulations
• Demonstrate professionalism, empathy, and sound judgment while effectively managing multiple priorities in a fast-paced clinical environment
• Contribute positively to team collaboration, daily operations, and facility partnerships while maintaining strong organizational and technical proficiency (including Microsoft Word and Excel)

QUALIFICATIONS

• Legally authorized to work in the United States of America
• Active, unrestricted clinical certification or licensure required, such as:
  • Patient Care Technician (PCT)
  • Certified Nursing Assistant (CNA)
  • Medical Assistant (MA/CMA)
  • Licensed Practical Nurse (LPN)
  • Registered Nurse (RN)
  • Or comparable clinical credential
• Highly preferred: Dialysis-specific certification (CDT, CHT, CCHT, CCHT-A)
• Highly preferred: Experience managing provider schedules and coordinating patient appointments within a clinical setting
• Highly preferred: Minimum one (1) year of experience working directly with hemodialysis/nephrology patients in a dialysis facility
• Demonstrates a professional, compassionate bedside manner with a patient-centered approach and the ability to build rapport in a clinical setting
• Strong working knowledge of healthcare terminology and care coordination principles
• Excellent organizational and time-management skills with the ability to manage multiple priorities effectively
• Professional and proactive communication skills across Microsoft Teams, email, phone, and in-person interactions
• Ability to cultivate and maintain positive, collaborative relationships with patients, families, providers, and facility staff
• Proficiency in Microsoft 365, including Outlook, Word, and Excel
• Ability to work full-time, Monday through Friday, 6:00 a.m. to 2:00 p.m. CST in an on-site role based in the Jackson, Mississippi area
  • No weekends, evenings, nights, or on-call requirements
  • Seven (7) company-paid holidays annually
• Transportation Requirements:
  • Valid, unencumbered driver’s license
  • Consistent, reliable transportation to fulfill the duties of this position
  • Current auto insurance with proof of coverage
  • Travel between facilities as required
• Must successfully complete a background check

COMPENSATION & BENEFITS

• Starting hourly: $18-$20/hr 
• Quarterly bonus opportunities based on performance
• Mileage reimbursement eligibility when traveling between clinics
• Full-time benefits eligibility after 30 days of employment with a variety of options, including a Wellness Pet Plan for your furry family members!

We appreciate your interest in joining Ennoble Care,

where To Care is an Honor❤️

#brown