Facebook pixel

Deployment Lead
Crm
Confirmed live in the last 24 hours
Locations
Remote in USA • New York, NY, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Business Strategy
Marketing
Segment
Communications
Requirements
  • 5+ years experience in the marketing field specializing in CRM or data-driven marketing
  • At least 5 years of demonstrable experience guiding both engineering and creative teams through complex projects (interactive agency experience is helpful)
  • Proven track record of flawless execution that drove performance and achieved KPIs
  • Deep understanding of digital marketing process for flexibility and growth
  • Working knowledge of platform integrations like Segment, Movable Ink, Appsflyer are a plus
  • Extremely organized and able to prioritize based on risk assessment and return on investment
  • Familiarity with digital communication platforms and technologies with a strong emphasis in managing email and push campaigns
  • Extensive experience and knowledge of modular email templates and specs
  • Results-driven, comfortable with large data-sets and able to identify actionable trends and insights
  • Proven track record running projects that drive results and developing processes to continually improve
  • You're strategic and analytical in your thinking and a strong communicator with your team and cross-functional teams and are a trusted advisor on CRM processes
  • You're a creative, empathetic, and strong people leader and coach to your team
  • You work effectively and build positive relationships with colleagues and cross-functional teams
Responsibilities
  • Build / ship, troubleshoot, and understand day to day responsibilities at a granular level
  • Own feedback loop with Infra & Data Ops of surfacing what is and isn't working for our business needs
  • Manage resourcing/sprint process of projects across regions and teams
  • Mentor and lead direct reports for growth and skill development
  • Advanced understanding of creative briefs and what they should communicate as well as where changes are logged in order to maintain consistency across the process
  • Develop and optimize process, SLAs, and other key performance indicators to ensure the deployment team is shipping work in an efficient, timely, and high quality manner
  • Manage, update and document all process changes for scale
  • Drive standardization and consistency across the entire CRM operation and maintain database integrity
  • Manage and lead multiple work streams and programs in a highly organized and transparent manner
  • Use Data & Insights to continually optimize and drive growth and performance of strategy and tactics
  • Maintains deliverable lists, and distributes a weekly status of project priorities to team members
  • Facilitate project presentations independently to senior stakeholder level and manage project communications across functions and matrixed teams
  • Track project progress, responsible for schedule development, maintenance, and communication of status. Manages all project communications and documentation in a meticulous and timely fashion
  • Distill and articulate defined business strategy and proposed solutions to the project team
  • Identify risks and dependencies in cross-functional program plans, and take appropriate action to mitigate risks and manage stakeholder expectations
Square

1,001-5,000 employees

Digital payment processor
Company Overview
Square's mission is to ensure that all businesses are able to participate and thrive in the economy. The company is building infrastrucutre for online payments.