CMO Relationship Manager

Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world—from the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better.

Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees  and a presence in approximately 100 countries , extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future. 

 CMO Relationship Manager (Supply Chain)

Main Purpose

The CMO Relationship Manager holds end-to-end accountability for both the operational execution and strategic direction of the supply chain portfolio to ensure reliable demand fulfilment and supply continuity from external manufacturing.

Key Responsibilites

Accountable for the overall performance, governance, and optimization of the assigned portfolio, including full leadership responsibility for direct reports. The role drives team effectiveness, capability development, and performance management to deliver against business objectives.

Acts as a key cross-functional leader, providing strategic direction and alignment across stakeholders including Regulatory Affairs, Procurement, Finance, and Quality. Ensures robust decision-making, risk management, and seamless execution across the end-to-end supply chain.

Partners closely with senior leadership to drive operational excellence, lead critical initiatives, and deliver continuous improvement, while maintaining ownership of day-to-day operations and key projects.

The CMO Relationship Manager will assist the Senior Manager in the day-to-day operations and strategic projects.

Responsibilities include but are not limited to:

· Lead and develop a high-performing supply chain team, driving accountability, capability building, and delivery of external manufacturing objectives. Own overall supply performance, ensuring consistent achievement of service levels, including supplied in full and on time, through proactive planning and execution.

· Own and govern key supplier and customer relationships at a strategic level, ensuring supply continuity, effective issue resolution, and alignment with business priorities. Drive performance through structured engagement and escalation where required.

· Oversee and continuously improve supplier and portfolio performance, leveraging KPI frameworks to identify risks, drive accountability, and implement targeted performance improvement plans.

· Provide strategic oversight of contractual compliance, ensuring full alignment with customer and supplier agreements, proactively managing risks, and driving timely resolution of any deviations.

· Lead cross-functional demand and supply governance forums, ensuring clear alignment on priorities, risks, and mitigation plans. Drive decision-making, accountability, and timely communication across internal and external stakeholders.

· Act as a senior interface across the end-to-end supply chain, building and maintaining strong, influential relationships with key stakeholders including Manufacturing, Labelling, Regulatory Affairs, Quality, Procurement, and Finance.

· Drive supply chain excellence through data governance and system integrity, ensuring robust processes, accurate data management, and audit-ready documentation.

· Play a key leadership role in Technical Transfers and New Product Introductions, ensuring delivery against timelines, contractual requirements, and business objectives, with proactive risk escalation and mitigation.

· Own and drive Change Control activities across the portfolio, ensuring alignment with regulatory requirements and successful execution of product changes and launches.

· Champion continuous improvement and operational excellence, leveraging root cause analysis and structured problem-solving to enhance supply chain efficiency, resilience, and performance.

· Ensure full compliance with internal SOPs, regulatory requirements, contractual obligations, and company policies (including SOX), embedding a strong culture of compliance and governance within the team.

· Maintain oversight of end-to-end order management processes, ensuring seamless execution from order intake through to delivery and financial closure, while driving process optimization and automation where possible.

· Take on additional leadership responsibilities and strategic initiatives as required, contributing to the broader success of the function and organization.

Person Specification:

· 5+ years Direct Team/People management experience essential with demonstrated experience in leading teams and developing high-performing talent

· 8–12+ years of progressive experience in managing Suppliers, preferably within pharma, medical devices, or other regulated industries

· Proven track record in external manufacturing / CMO management and complex, multi-site supply chains

· Strong background in supplier relationship management (SRM) and performance governance

· Experience in New Product Introduction (NPI), technical transfers, and change control

Core Capabilities

· Strategic leadership: able to set direction, operate in ambiguity, and influence senior stakeholders

· Supplier management: drives accountability, performance improvement, and supply continuity

· Risk & governance: experienced in managing supply risks within GMP/SOX environments

· Operational excellence: KPI-driven with a focus on continuous improvement and efficiency

Education & Qualifications

· Degree in Science, Supply Chain, Engineering, Business, or related field

· Professional certifications (APICS, Lean Six Sigma, PMP/PRINCE2) are advantageous

What We Are Looking For

· A highly accountable leader with strong ownership mindset

· Excellent communicator with the ability to influence across functions

· Resilient and proactive, with a solution-oriented approach

Bausch & Lomb is committed to equal employment opportunity and complies with equal employment opportunity laws in effect wherever it operates.