Full-Time

Technical Risk & Payments Fraud Analyst

Posted on 8/22/2024

Scribd

Scribd

201-500 employees

Digital library and e-book subscription service

Consumer Software
Entertainment

Compensation Overview

$57k - $112.2kAnnually

+ Equity Ownership

Mid

Remote in USA + 1 more

More locations: Remote in Canada

Remote employees must have their primary residence in specified states in the US, Ontario, British Columbia, or Mexico.

Category
Data Management
Data Analysis
Data & Analytics
Required Skills
Python
JavaScript
Product Management
Apache Spark
SQL
Customer Service
Looker
Data Analysis
Requirements
  • Bachelor’s degree in Computer Science, Information Technology, Finance, or a related field.
  • Minimum of 3-5 years of experience in payments, fraud detection, or risk operations roles.
  • Proven experience in conducting SQL-based data analysis and investigations.
  • Strong understanding of payment processing systems, fraud detection tools, and risk management frameworks.
  • Experience working with 2 or more payments platforms is a plus; experience working with a subscription model is a plus.
  • Proficiency in SQL query development for data extraction, manipulation, and analysis.
  • Experience with fraud detection software, analytics tools, and data visualization platforms such as Looker.
  • Familiarity with scripting Python, Spark, JS, and ability to read API calls and responses.
  • Strong analytical and problem-solving skills with a keen eye for detail.
  • Excellent communication and interpersonal skills, with the ability to present complex information clearly.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Strong ethical standards and a high degree of integrity.
Responsibilities
  • Monitor, detect, and analyze suspicious transactions and activities across payment platforms.
  • Respond to and investigate alerts, ensuring swift resolution and prevention of further risks.
  • Develop and maintain fraud detection models and rules to identify potential fraud patterns.
  • Utilize SQL to extract, analyze, and interpret large datasets for fraud patterns, trends, and anomalies.
  • Prepare detailed reports and dashboards for senior management, summarizing key findings and actionable insights.
  • Support ad hoc data analysis requests related to fraud investigations and risk assessments.
  • Conduct risk assessments on new payment products, services, and processes.
  • Lead complex fraud investigations from end-to-end, including gathering evidence, conducting interviews, and documenting findings.
  • Work closely with legal teams, and other stakeholders when required.
  • Ensure investigations are conducted in accordance with internal policies, legal requirements, and industry standards.
  • Partner with cross-functional teams including IT, Compliance, Customer Service, and Product Management to enhance fraud detection and prevention capabilities.
  • Educate and train internal teams on emerging fraud risks and prevention techniques.
  • Communicate and collaborate effectively with cross functional teams to resolve risk and fraud related issues.

Scribd is a digital library and e-book subscription service that provides access to a wide variety of reading materials, including e-books, audiobooks, magazines, and documents. Users pay a monthly subscription fee for unlimited access to this extensive library, which includes bestsellers, classic literature, and academic papers. Scribd partners with publishers and authors to share revenue, ensuring a diverse range of content. Unlike competitors like Amazon's Kindle Unlimited and Audible, Scribd offers a broader selection of content types and features a user-friendly interface. The platform also fosters community engagement through ScribdChat, allowing interaction between authors and readers, as well as curated reading lists that highlight relevant content. The goal of Scribd is to provide a comprehensive reading experience for casual readers, students, and professionals alike.

Company Stage

Late Stage VC

Total Funding

$102.9M

Headquarters

San Francisco, California

Founded

2007

Growth & Insights
Headcount

6 month growth

1%

1 year growth

-3%

2 year growth

-4%
Simplify Jobs

Simplify's Take

What believers are saying

  • Tony Grimminck's appointment as CEO may lead to strategic expansions.
  • The credit-based model could attract users preferring pay-per-use options.
  • Competitive pricing at $9.99 positions Scribd well against Audible.

What critics are saying

  • The credit-based model may alienate subscribers preferring unlimited access.
  • Spotify's audiobook expansion could draw subscribers away from Scribd.
  • New CEO's strategic changes might disrupt current operations or partnerships.

What makes Scribd unique

  • Scribd offers a diverse range of content types in one app.
  • The platform includes features like ScribdChat for author-reader interaction.
  • Scribd's user-friendly interface enhances the reading experience.

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Benefits

Diversity, Equity, and Inclusion - A robust Diversity, Equity and Inclusion program that includes company-wide training, equitable hiring best practices, Employee Resource Groups, and company-wide goals.

Scribd flex - We embrace flexibility as a key principle and will allow employees, in partnership with their manager, to choose the workstyle that best suits their individual needs and preferences.

Health, Dental, Vision, Life & Disability - We offer comprehensive healthcare plans and cover premiums for employees at 100%. PPO, HMO, and High Deductible Health Plans are available so you can choose whichever coverage supports your lifestyle best.

Matching 401(k) - Easily save for retirement with our 401(k) plan and take advantage of up to 3% company match with no waiting period.

Paid Time Off - A generous paid time off program that includes vacation time, personal days, sabbaticals, volunteer time, winter break, sick time, and more.

Paid parental leave - We provide paid time away from work for our new biological, adoptive, or foster parents.

Wellbeing - Resources, workshops & events to support your wellbeing journey: Mind, Body & Soul.

Curated Career Paths and Continuous Learning - The power to explore career paths & possibilities, and the tools to support your growth. From continuing education, degrees, or certifications, we support our employee’s career journeys.

INACTIVE