Director, Banking Operations, New York, NY (Hybrid)

Build Your Career | Love your Work | Make a Difference

Payoneer’s mission is to empower businesses to go beyond – beyond borders, limits and expectations. In today’s digital world, Payoneer enables businesses of all sizes from anywhere in the world to access new economic opportunities by enabling them to transact globally as easily as they do locally.

Payoneer’s digital payments platform streamlines global commerce for millions of small businesses, marketplaces and enterprises from over 200 countries and territories.  Leveraging robust technology, compliance, operations and banking infrastructure, Payoneer delivers a suite of services that includes cross-border payments, working capital, tax solutions and risk management.  Powering growth for customers ranging from aspiring entrepreneurs in emerging markets to the world’s leading brands like Airbnb, Amazon, Google and Upwork, Payoneer makes global commerce easy and secure. 

About the Role:

We are seeking a seasoned and strategic Director of Banking Operations to oversee our Global Banking Operations function.  The Director of Banking Operations will provide guidance and direction to regional teams, ensuring the smooth and efficient processing of all financial transactions across the organization.  With a focus on continuous improvement and strategic development, the successful candidate will play a pivotal role in shaping the future of our banking operations.

Do you possess a visionary leadership style with a proven track record of success in the banking industry?  Are you passionate about building high-performing teams and driving operational excellence?  If so, this Director of Banking Operations role is the perfect opportunity to leverage your expertise and make a significant impact!

This role will be based in our New York, NY office.

What you’ll do:

• Lead and direct Banking Operations teams, fostering a culture of collaboration and high performance.
• Develop and implement a comprehensive strategic vision for the Banking Operations department, aligning it with overall business objectives.
• Oversee all aspects of daily operations, ensuring accuracy, efficiency, compliance, and adherence to best practices.
• Identify and implement opportunities for process optimization, cost reduction, and technological innovation.
• Set performance goals for regional team, track progress, and provide ongoing coaching and development.
• Manage relationships with key stakeholders across the bank, fostering effective communication and collaboration.
• Proactively identify and mitigate operational risks, ensuring regulatory compliance
• Develop and implement contingency plans to ensure business continuity in case of disruptions.
• Analyze operational data to identify trends and make data-driven decisions.

What we’re looking for:

• 6+ years of executive experience in the banking industry with a proven track record of leading and managing teams
• Strong strategic thinking and holistic business acumen
• Exceptional communication, interpersonal, and leadership skills with the ability to influence and inspire others.
• Detail-oriented with a commitment to accuracy and efficiency.
• Proven ability to delegate effectively and prioritize workload.
• Deep understanding of relevant banking regulations and compliance requirements
• Strong analytical and problem-solving skills
• Experience with banking technology and a willingness to embrace innovation

What we offer:

• Outstanding medical, dental, and vision insurance (individual plan 100% covered) HSA and FSA
• 401K with employer match
• Fitness/Wellness reimbursement 
• Generous PTO, paid holidays, and parental leave
• Learning and development opportunities
• Flexible work from home schedule
• Volunteer activities
• Fun office culture with supportive leadership

Join the Payoneer Family - check out Our Values and apply today!

Payoneer is committed to fostering a diverse and inclusive workplace. Payoneer is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you are interested in applying for employment with Payoneer and need special assistance or an accommodation to use our website or to apply for a position, please email [email protected]. Determinations on requests for reasonable accommodation are made on a case-by-case basis.

In accordance with New York City Law, below is the annual base salary range for this position. Actual annual base salary is based on, but not limited to: experience, education, professional licenses, location and business needs. The position is eligible for health insurance, disability insurance, life insurance, 401k plan, paid-time off, and sick (and where applicable safe) leave. This position is also eligible for a discretionary year-end bonus.

The annual base salary range for this position is: $150,000 - $170,000.

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