Host/Hostess

 At Montage Kapalua Bay,It’s All Because of YOU!

Host/Hostess

Imagineturningyourpassionandtalentintoafulfillingcareer.Imagineabeautifulworkplacewhereyou can learn, grow, and have fun.At Montage Kapalua Bay, we know oursuccess is all because of you.Here, you’re not justan associate but apassionate creatorofauthentic,personalizedexperiences.You’llfeelempoweredtothinkcreatively,discovercareer growth opportunities and have fun while crafting lasting, cherished moments for our guests. Working at (insert brand) is more than a job; it’s a way of life. Don’t just imagine the possibility—join us.

Your Journey

• Primarilygreet and welcome guests in a positive and professional manner

• Manage reservations and seating arrangements to ensure efficient use of dining space and minimize wait times.

• Escort guests to their tables and provide menus, ensuring that they are seated in a timely and courteous manner.

• Handle guest inquiries, concerns, and special requests in a professional and efficient manner

• Managing reservations including new reservations, confirmations, cancelations and updating seating charts

• Work as a team and effectively communicating with management, bartenders, and service staff  

• Deliver on guests’ expectations and have the desire to create WOW moments

• Perform additional duties as assigned that may be outside of the normal scope of duties based on business needs

About You 

• You enjoy assisting with food and beverage steps of service

• You have basic communication skills 

• You are passionate about providing exceptional guest service and creating memorable moments

• You are open to learning, developing, and growing both yourself, personally, and helping others do the same

• You are trustworthy and have integrity 

Must Haves 

• Ability to work a flexible schedule including weekends and holidays 

• Ability to collaborate in a team environment 

• Basic computer skills

• Verbal and written communication skills

• Luxury hotel experience, a plus 

You will Enjoy 

• Free meals 

• Free uniforms and cleaning 

• Ongoing community outreach events 

• Hotel discounts 

• Associate’s events throughout the year 

• Healthcare benefits

• 401k retirement plan with company matching 

Physical Requirements 

• Grasping, holding, sitting, walking, repetitive motions, bending over

• Ability to stand and exercise mobility for extended periods of time during your scheduled shift

• Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift

• Ability to push and pull carts and equipment weighing up to 100 pounds on a semi-regular basis

At Montage Kapalua Bay, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.