Full-Time

Senior Product Manager

Subscriptions

Confirmed live in the last 24 hours

CLEAR

CLEAR

1,001-5,000 employees

Biometric identity verification for security checkpoints

Consumer Software
Cybersecurity

Compensation Overview

$170k - $200kAnnually

+ Bonus + Commission + Restricted Stock Units

Senior

New York, NY, USA

Hybrid work environment provides flexibility.

Category
Product Management
Product Research
Product Strategy
Product
Required Skills
Product Management
SQL
Looker
Data Analysis
Requirements
  • 5+ years of product management experience with a focus on subscription models, billing systems, and/or membership retention.
  • Strong data analysis skills with experience using analytics tools (e.g., SQL, Looker, Heap) to assess performance and inform decision-making.
  • Deep understanding of member pain points with an ability to craft compelling value propositions to improve retention, winback, and upsell by addressing core member needs.
  • Familiarity with subscription billing platforms (e.g., Stripe, Recurly, Zuora) and knowledge of payment processing workflows.
  • Strong critical thinking skills with a proven track record of identifying and addressing root causes of churn or billing friction.
  • Ability to communicate complex ideas clearly and effectively with both technical and non-technical audiences.
  • Thrives working in a fast-paced, iterative environment with the ability to quickly adapt to changing priorities.
  • Foundational understanding of APIs, payment gateway integrations, and subscription management software.
Responsibilities
  • Define CLEAR’s monetization product strategy and roadmap, focusing on improving member loyalty and reducing churn.
  • Work closely with cross-functional teams including Engineering, Marketing, Finance, Operations, Member Care, Security, and Legal to drive a shared vision and accelerate product development.
  • Conduct user research and gather feedback to identify pain points and opportunities to improve the self-service account management experience.
  • Design and execute A/B tests and other experiments to optimize the user journey and validate monetization hypotheses.
  • Define and measure key monetization metrics such as churn rate, lifetime value (LTV), and average revenue per user (ARPU) to evaluate the effectiveness of retention efforts.
  • Stay informed about industry trends, competitive landscape, and emerging technologies to inform product development.

CLEAR provides a subscription-based service that speeds up the identity verification process at security checkpoints, primarily targeting frequent travelers, sports fans, and event-goers. By using biometric technology, such as fingerprints and iris scans, CLEAR allows members to access dedicated lanes at airports, stadiums, and other venues, significantly reducing wait times. Unlike traditional ID checks, CLEAR's touchless verification enhances the customer experience by making entry faster and more efficient. The company differentiates itself from competitors through its partnerships with major airlines, like Delta and United, which enable members to combine their airline status with CLEAR for even quicker access. CLEAR's goal is to streamline the security process while ensuring the highest level of data protection, as evidenced by its SAFETY Act Certification from the Department of Homeland Security, which guarantees that personal information is secure and never sold.

Company Stage

Private

Total Funding

$2.7B

Headquarters

New York City, New York

Founded

2010

Simplify Jobs

Simplify's Take

What believers are saying

  • The expansion of TSA PreCheck enrollment locations increases CLEAR's market reach and convenience for frequent travelers.
  • Partnerships with healthcare systems like Wellstar demonstrate CLEAR's potential to diversify its applications beyond travel and events.
  • The company's strong financial performance and shareholder returns, including share repurchases and dividends, indicate robust financial health and investor confidence.

What critics are saying

  • The reliance on subscription fees means that economic downturns or reduced travel could significantly impact revenue.
  • Expansion into new markets, such as healthcare, may face regulatory hurdles and slower adoption rates.

What makes CLEAR unique

  • CLEAR leverages biometric technology to offer a touchless ID verification process, setting it apart from traditional ID checks.
  • The company's SAFETY Act Certification by the Department of Homeland Security underscores its commitment to data security, a critical differentiator in the identity verification market.
  • CLEAR's strategic partnerships with major airlines and healthcare systems enhance its service offerings, providing a seamless and integrated experience for users.

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Benefits

Food and beverage

Unlimited PTO

Comprehensive benefits

Continued education

CLEAR membership

Diversity and Inclusion counsel

Sprint demos and hackathons

Innovation guild

On-site gym