Vendor Manager

DUTIES AND RESPONSIBILITIES | About the role

As a Vendor Manager at NEXTGEN, you will play a pivotal role in driving growth and strengthening relationships across our vendor and partner ecosystem. This position requires a proactive, results-driven professional who can manage day-to-day vendor operations while identifying and maximizing new opportunities.

As the Vendor Manager you will:

• Work with a portfolio of current and expanding vendors and partners to unlock business potential and deliver mutual success.
• Build strong relationships with vendors and act as an advocate for their solutions within our partner community.
• Collaborate on new and existing opportunities, serving as an escalation point for channel and vendor partners.
• Oversee Marketing Development Funds (MDF) applications and claims, ensuring compliance and timely execution.
• Manage vendor pipeline reporting and provide regular updates to key stakeholders.
• Lead vendor business development initiatives, including concept creation, marketing coordination, collateral development, funding procurement, and event management.
• Partner with the sales support team to ensure timely and professional service delivery to partners.
• Guide new partners through vendor application, registration, training, and certification processes.
• Liaise with vendors on opportunity management, conducting regular follow-ups and pipeline reviews.
• Respond to inbound inquiries from partners and vendors, ensuring exceptional service.
• Maintain vendor certification compliance to uphold NEXTGEN’s distribution status.
• Collaborate with inside sales to manage opportunities within the CRM system.
• Achieve quarterly vendor sales quotas and work with management on remediation plans when targets are not met.

QUALIFICATIONS AND EXPERIENCE | About you

The ideal Vendor Manager:

• 3–5 years of experience in the IT industry with strong knowledge of vendor channel programs, lead generation, relationship building, pipeline creation, pricing, and operational metrics.
• A proven track record of success and the ability to anticipate partner and vendor needs.
• Excellent communication skills and confidence in building relationships.
• Strong analytical skills and a tertiary qualification in Technology, Operations, or Commerce.
• Highly organized, proactive, and capable of working independently in a fast-paced environment.
• Flexible, adaptable, and a collaborative team player who contributes positively to our culture.
• Applicants must hold Australian citizenship.

WHO ARE EXCLUSIVE NETWORKS? | Why work for us

We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.

We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.

If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.