Job Posting Title:
Housing Outreach Ambassador
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Hiring Department:
University Housing and Dining
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Position Open To:
All Applicants
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Weekly Scheduled Hours:
25
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FLSA Status:
To Be Determined at Offer
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Earliest Start Date:
Ongoing
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Position Duration:
Expected to Continue
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Location:
UT MAIN CAMPUS
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Job Details:
TheHousing Outreach Ambassadorwillserve asarepresentative of The University of Texas at Austin andUniversity Housing and Diningby facilitating tours of University Residence Halls, assisting withhousing outreach events and initiatives, and supporting operations within the main University Housing and Dining office.
The Housing Tour Ambassador Program is coordinated through the Occupancy Management officewithin the Residence Life unitofUniversity Housing and Dining.This positionreportsdirectly to the Manager for Outreach.
Demonstrate the ability to communicate and present ideas clearly and concisely
Develop strong customer relations skills
Gain experience in recruitment and retention for large-scale housing operations
Showcase campus and student life throughresidence hallwalking toursand other recruitment eventsfor prospective students, families, and other guests.
Communicate with prospective students and families throughout theon-campus housing application and contracting processesvia phone,email, and other methods.
Serve as panelists, lead presentations, and as student hosts for on and off campus events for prospective and admitted students.
Assist with event logistics, including setup, takedown, and coordination of campus visit programs.
Support operations of themain University Housing Office and North and South campus residentialcommunitiesby greeting and assisting visitors and completing office tasks such as data entry orpreparing for other large-scale outreach initiatives.
Complete 24 semester hoursat the University of Texasprior to employment.
Must be a regularly enrolled student as defined by the Quantity of Rule in the General Information Catalogue at the University of Texas at Austin.
Must have and maintain a 2.5or abovecumulative GPA.
Must have and maintain good judicial standing at the university.
Desire to serve as a representative of the University to students and families from various backgrounds.
Comfortablespeaking with large and small groups as well as engaging in one-on-one conversations.
Experience providing customer service.
Ability to be flexible and energetic in a fast-paced environment.
Commitment to complete all required training and attend team meetings.
Ability to perform light physical tasks such as event setup (lifting, pushing or pulling up to 20 pounds)
Preferred Qualifications:
Bilingual in English and Spanish.
Previous on-campus living experience.
Preferred availability: Mondays & Fridays 8am-5pm
Flexible work schedule determined by the needs of the unit and the student
Compensation:
In addition to regular shifts scheduledatresidence hall and apartmentfront desks,some weekend andevening hours will be required.Shifts may vary based on event needs.Paid stafftrainingand meetings throughout the semester.
Work a minimum of 12 hours and a maximum of 25 hours per week during the academic year
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Employment Eligibility:
Please make sure you meet all the required qualifications and you can perform all of the essential functions with or without a reasonable accommodation.
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Retirement Plan Eligibility:
Students in this position may choose to enroll in the UTSaver voluntary retirement programs.
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Background Checks:
A criminal history background check will be required for finalist(s) under consideration for this position.
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Equal Opportunity Employer:
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
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Pay Transparency:
The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
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Employment Eligibility Verification:
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.
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E-Verify:
The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:
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Compliance:
Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.
The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.
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