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Technical Program Manager
Data Products
Posted on 10/31/2022
Dorchester, Boston, MA, USA
Experience Level
Desired Skills
  • 4+ years Technical program management experience and software delivery
  • Understanding of and experience with the nuances of software development
  • Creates self-organizing teams, build consensus and resolve conflict
  • Demonstrated experience of project/program management techniques
  • Strong relationship and communication (verbal and written) skills
  • Demonstrated teamwork
  • Collaborates closely with Product Manager on product roadmap, release planning and business prioritization
  • Manage internal and external dependencies for the project or program
  • Responsible for the team to follow processes, establishing and actively facilitating the cadence of ceremonies, and removing team impediments or escalating as per defined SLAs
  • Articulate the overall project risk and risk mitigation plan and make it transparent to the relevant stakeholders
  • Assist in cross functional coordination with other R&D teams and customer facing departments
  • Collaborates with Product Managers, Engineers, Designers, Product Marketing and Customer Marketing to ensure work is clearly defined and being tracked to ensure successful launch and adoption
  • Identify process improvements that can be implemented across the organization
Desired Qualifications
  • : Has experience managing customer facing product rollouts and change management

1,001-5,000 employees

Cloud-based restaurant software company
Company Overview
Toast is on a mission to enrich the food experience for all. Toast connects employees, operations, and guests on a reliable, easy-to-use platform so restaurateurs can stay one step ahead of a rapidly evolving hospitality market.
  • Peer Nominated Toastie Awards
  • Professional Development Reimbursement Program
  • Sabbatical
  • Unlimited Vacation & Flexible Work Hours
  • Medical, Dental, & Vision Coverage + Wellness Stipend
  • Commitment to Employee Wellness
Company Core Values
  • Lead with Humility
  • Embrace A Hospitality Mindset
  • Always Be Hungry
  • One Team
  • Stay Toasty
  • Driven with Purpose