Full-Time

UX Researcher

Specific to Northeast USA

Posted on 5/30/2024

Marigold Health

Marigold Health

11-50 employees

AI-enhanced chat-based peer support groups

Social Impact
Venture Capital

Mid

Remote in USA

Required Skills
UI/UX Design
Requirements
  • 3-6 years full-time experience conducting UX Research
  • Experience working on a software product in the mental health space strongly preferred
  • Strong core UX research skills including experience conducting user interviews
  • Product management skillset
  • Experience rapid prototyping with designers
  • Familiarity with ethnographic methods
  • Demonstrated patience and compassion
  • Comfort working collaboratively with a high degree of autonomy
  • Good contact skills to interface with providers, patients, and healthcare executives
  • Experience translating research insights to low-fidelity mockups
Responsibilities
  • Collaborate with cross-functional teams to define research objectives
  • Conduct interviews on-site and observe user behavior
  • Provide insights into member and peer needs for designers and engineers
  • Identify opportunities for product improvements
  • Create a pipeline for UX research
  • Translate research insights into low fidelity designs and mockups
  • Lead A/B testing and usability testing of low fidelity designs
  • Support peer team to ensure understanding of the Marigold product offering
  • Produce documentation and specifications
  • Communicate research summaries and insights to internal stakeholders
  • Drive product development forward
  • Help communicate product updates and features to internal stakeholders

Marigold Health operates a virtual treatment program that provides critical support for individuals dealing with mental health and substance use conditions through chat-based peer groups, enhanced by artificial intelligence. This innovative use of technology allows the company to extend clinician reach effectively. With a specific focus on engaging underserved communities, the company fosters an inclusive work environment that values empathy and technological advancement, making it an attractive workplace for those passionate about mental health care and innovative tech solutions.

Company Stage

Seed

Total Funding

$21.7M

Headquarters

Boston, Massachusetts

Founded

2017

Growth & Insights
Headcount

6 month growth

4%

1 year growth

-6%

2 year growth

60%

Benefits

Comprehensive Healthcare Coverage

PTO

Company Travel Budget and Professional Development Budget