Full-Time

Inside Sales / Customer Service Representative

Confirmed live in the last 24 hours

SunSource

1,001-5,000 employees

Specializes in fluid power distribution solutions

Food & Agriculture

Industrial & Manufacturing

Energy

Junior

Houston, TX, USA

Required Skills

Sales

Word/Pages/Docs

Excel/Numbers/Sheets

Requirements

2+ years of experience and/or a 2-year Associates or Technical degree
Experience in Industrial Distribution or allied industry experience (Hydraulic, Pneumatic, Fluid Power, Electrical, Power Transmission, Motors, and Motion Control) is preferred
Proficient with software programs relating to the customer service position including Microsoft Excel, Microsoft Word, E-mail, and vendor pricing programs
Working experience with Trend is a plus
Strong analytical, mathematical, and mechanical aptitude

Responsibilities

Maintain and improve Customer relationships
Address Customers’ needs
Assist & Support Account Managers
Provide accurate product information, pricing, and availability in a fast-paced environment
Negotiate sale and purchase price
Assist with customer returns
Expedite and route material
Provide product literature
Technical assistance
Upload data on Customer internet portals
Create quotes and sales orders
Assist with pulling inventory and preparing shipments
Follow up with Customers to provide accurate delivery dates and updated order status
Outbound prospecting calls to grow our market and sell value-add services
Update customer information in CRM (Customer Relationship Management) system
Other duties may be required

SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America’s leading value-add industrial distribution companies. We provide customers with products and solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair. www.sun-source.com

Are you looking for a meaningful career opportunity with an organization that values goal setting, hard work, and dedication? Consider joining us at SunSource! We offer a variety of opportunities and strive to reward our employees for their commitment. Our associates are what makes us special and sets us apart from our competitors. If you have a desire to learn in a dynamic and diverse work environment that champions growth and development, we would love to hear from you!

We are currently seeking for a high energy individual to join our Customer Service Team to support our outside sales team. Based in Houston, TX, the primary responsibility of the Inside Sales /Customer Service Representative is to provide the highest degree of technical support and respond to inquiries to our customers and Account Managers.

What You’ll Do:

·Maintain and improve Customer relationships

·Address Customers’ needs

·Assist & Support Account Managers

·Provide accurate product information, pricing and availability in a fast pace environment

·Negotiate sale and purchase price

·Assist with customer returns

·Expedite and route material

·Provide product literature

·Technical assistance

·Upload data on Customer internet portals

·Create quotes and sales orders

·Assist with pulling inventory and preparing shipments

·Follow up with Customers to provide accurate delivery dates and updated order status

·Outbound prospecting calls to grow our market and sell value-add services

·Update customer information in CRM (Customer Relationship Management) system

·Other duties may be required

Why You’ll Love Working for Us:

·Industry competitive compensation plan

·Medical, dental and 401(k)

·We also offer tuition reimbursement and training opportunities for talented people with a desire to learn and grow!

What We Need from You:

·2+ years of experience and/or a 2-year Associates or Technical degree

·Experience in Industrial Distribution or allied industry experience (Hydraulic, Pneumatic, Fluid Power, Electrical, Power Transmission, Motors, and Motion Control) is preferred. Proficient with software programs relating to the customer service position

·Proficient with software programs relating to the customer service position including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs

·Working experience with Trend is a plus

·Strong analytical, mathematical, and mechanical aptitude

Would you rather see what we have to offer? Check out SunSource Core Competency video www.sun-source.com

We are an Equal Employment Opportunity Employer M/F/V/D. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. eeopost.pdf (dol.gov). WE PARTICIPATE IN E-E-Verify Participation Poster English and Spanish . If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodations in the application process will be returned. Sun-Source | Privacy Policy

SunSource

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SunSource specializes in industrial and mobile fluid power distribution, offering innovative solutions to reduce maintenance costs and increase productivity. Their comprehensive program includes design and engineering support, supply chain optimization, value-added services, and repair capabilities.

Company Stage

N/A

Total Funding

N/A

Headquarters

Addison, Illinois

Founded

2001

Growth & Insights

Headcount

6 month growth

↑ 2%

1 year growth

↑ 10%

2 year growth

↑ 15%