Solutions Architect
Confirmed live in the last 24 hours
San Jose, CA, USA
Experience Level
Desired Skills
Development Operations (DevOps)
UI/UX Design
Software Engineering
  • 3+ years of experience in a customer facing role involving SaaS Product Implementation
  • Integrating DevOps/developer tools in highly complex environments
  • Hands-on experience using and troubleshooting REST APIs, Web Technologies & Integration Techniques
  • Hands-on experience working with one or more major public cloud provider’s technology stack
  • Knowledge of creating technical content in the form of written tutorials, videos, or other formats
  • Bias toward moving fast and making things happen. A self-starter. Excited and eager to dive into understanding customer needs and devising the best solution
  • Hands-on with programming language and tools to the level of building prototypes, and sample workflows
  • Prior knowledge of pricing and billing systems is nice to have
  • Leverage your technical and customer interaction skills to help customers onboard successfully
  • Guide customers on architecting their integration with Amberflo Metering and Billing API’s by addressing their technical queries and resolving issues
  • Develop and use your understanding of Amberflo configuration options and API’s to answer questions, troubleshoot problems, and provide deep technical expertise
  • Internally, act as the user's voice within the company and liaise with stakeholders to surface and drive necessary changes across product, documentation, and technical solutions
  • Work with the Product team to tweak the onboarding and overall Product UX for a better customer experience
  • Work with the Documentation team to ensure docs address common questions and use-cases
Desired Qualifications
  • Prior knowledge of pricing and billing systems