Full-Time

Community Engagement Manager

Posted on 11/19/2024

Lime

Lime

1,001-5,000 employees

Provides shared electric bikes and scooters

Automotive & Transportation
Energy
Consumer Software

Compensation Overview

$75k - $91kAnnually

+ Annual Performance Bonus + Equity + Benefits

Junior, Mid

Remote in USA

Must be located within the Mid-Atlantic region, preferably in the D.C. metro area.

Category
General Marketing
PR & Communications
Growth & Marketing
Required Skills
Communications
Public Policy
Requirements
  • At least two (2) years related experience leading or working in community engagement, government affairs, public policy, campaigns, and/or communications, ideally within the D.C. metro region.
  • A minimum of one (1) year working directly with any level of government.
  • Availability to travel around the D.C. metro region and other Mid-Atlantic Markets.
  • Available for regular events on evenings and weekends.
  • Previous professional experience in transportation and mobility would be beneficial.
Responsibilities
  • Develop and implement comprehensive community engagement strategies.
  • Organize and facilitate open houses, roundtables, and community events to gather feedback, foster dialogue and educate our riders.
  • Build and maintain relationships with community leaders, local organizations, and stakeholders.
  • Serve as the primary point of contact for public and community inquiries and concerns. Liaise with governmental partners.
  • Ensure timely and accurate communication with stakeholders regarding project developments and impacts, and maintain a stakeholder database to track interactions and feedback.
  • Collaborate with the Lime Communications and Marketing teams to develop clear and effective communication materials, represent Lime at public events and ensure all communications are culturally sensitive and inclusive.
  • Work closely with Lime’s operations team to integrate community feedback, develop and manage community participation programs, monitor engagement effectiveness, and prepare reports for Lime management teams and municipal partners, as necessary.

Lime operates as the largest shared electric vehicle provider, focusing on micromobility solutions such as electric bikes and scooters. Users can rent these vehicles through a mobile app, which allows them to locate, unlock, and pay for rides conveniently. Lime's business model is based on charging users a base fee plus a per-minute rate for their rides. The company serves a wide range of customers, including urban commuters and tourists, and has established a presence in cities across the globe. What sets Lime apart from competitors is its commitment to sustainability and continuous fleet upgrades, including the latest Gen4 electric scooters that enhance ride quality. Additionally, Lime is exploring partnerships with local governments to integrate its services into public transportation systems. The company's goal is to promote shared, affordable, and carbon-free transportation options.

Company Stage

N/A

Total Funding

$1.4B

Headquarters

San Francisco, California

Founded

2017

Growth & Insights
Headcount

6 month growth

7%

1 year growth

15%

2 year growth

67%
Simplify Jobs

Simplify's Take

What believers are saying

  • Lime's selection as the sole operator for Vancouver's new e-scooter scheme demonstrates strong municipal trust and potential for further city partnerships.
  • The introduction of throttle-enabled e-bikes in Seattle showcases Lime's continuous innovation and adaptation to user needs.
  • Strategic partnerships, such as with Uber for the 'One Less Car' trial, expand Lime's user base and integrate its services into broader transportation ecosystems.

What critics are saying

  • The entry of new competitors like Bolt Technology into the U.S. market could intensify competition and pressure Lime's market share.
  • Operational challenges in maintaining and upgrading a large fleet across multiple cities could strain resources and impact service quality.

What makes Lime unique

  • Lime's focus on micromobility with electric bikes and scooters sets it apart from broader transportation services like ride-hailing.
  • Their commitment to sustainability, including zero-emission shipping and innovative parking solutions, highlights a strong environmental focus.
  • Lime's global reach, operating in 280 cities across nearly 30 countries, provides a significant competitive advantage in market penetration.

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Benefits

Opportunity to revolutionize transportation in cities around the world with the leader in urban micro-mobility solutions

Scale with a rapidly growing organization, with significant opportunity for growth

Play a role in the transformation of urban mobility and sustainability

Work with a team of successful, fun and motivated people

Competitive salary and benefits