Plant Quality Assurance Manager

At Ball, integrity and trust are the foundation of who we are. Guided by our core values—"We Care. We Work. We Win.”—we create a culture where every voice matters and every idea drives progress.

Together with our global employees, customers, and partners, we’re turning bold sustainability goals into reality and shaping a future we can all be proud of.

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* This position will be posted internally for a minimum of 3 days and will remain open until filled or adjusted based on the volume of applicants.

Primary purpose of the position: 
Manages the plant quality assurance function as directed.

Essential Responsible Areas: 

• Responsible for maintaining a safe and secure work environment. This includes correcting unsafe acts/conditions, facilitating monthly safety meetings, performing monthly safety inspections, and investigating accidents, as required.
• The plant quality assurance manager or designee is to be trained and certified in the food safety system and oversees its development, implementation, review and maintenance. Provides for trained backups in the case of absence of key food safety system employees.
• Directs and coordinates the activities of the quality assurance function in the plant and its interface with the  group office.
• Establishes and maintains quality assurance standard procedures, methods, facility and equipment to meet customer requirements.
• Establishes and maintains a customer relations program in plant matters relating to quality.
• Directs and implements quality training and development programs to maintain the competence and technical skills required for the effective performance of the plant quality assurance department.
• Establishes and analyses quality areas, including quality goals, quality problems, defective materials, claims and customer quality problems.  Advises plant management and the manufacturing department of the results of     such analysis.
• Oversees the application and administration of the Infinity system within the plant, if applicable.
• Works with material suppliers on quality issues and cost reductions.
• Administers customer and vendor claim reimbursement systems.
• Performs leaker awareness training at the customer level.
• Accesses, inputs, and retrieves information from the computer.
• Initiates, reviews, masters, and follows all standard operating procedures (SOPs) for area of responsibility.
• Establishes and maintains an employee relations climate of trust and confidence that will discourage third party interference or establishes and maintains an employee relations climate of trust and confidence with employees, their union steward, and representatives which will promote achievement of plant and company goals.
• Establishes and maintains effective work relationships within the department, the division, the group, and the company.  Includes ability to handle stress and to interact with others so as to establish and maintain a positive and productive work environment and minimize personal conflicts.
• While the regular working cycle of this position is usually 5 days on (Monday-Friday), this job may include    working weekends (Saturday and Sunday); working hours may vary as specified by management.  Incumbent   must be able to work overtime on a regular basis and/or be on call as directed by management.
• Maintains an awareness and complies with hazardous waste management and other environmental management requirements in the workplace by attending scheduled training sessions.
• Understands and responds effectively to EC directions during emergencies by being familiar with emergency procedures, equipment, and systems, as necessary.  Implements contingency plan to the level required by the position.
• Complies with established job safety practices, policies and procedures as specified in plant and corporate directives for the safe performance of the work assignment.
• Recognizes waste streams and minimizes waste generation, through prudent use of materials, proper disposal   and segregation as directed during training or by the EC, EFP/EM.  Understands and practices proper   accumulation and storage requirements for wastes.
• Complies with environmental regulations when using, dispensing, or handling hazardous and non-hazardous materials and wastes.
• Prepare, coordinate, and conduct internal and external audits, including timely closure of all identified action items.
• Coordinate customer, corporate, and cross-departmental trials at the plant.
• Perform internal mock recalls to ensure readiness and compliance.
• Lead quality investigations, conduct root cause analysis, and implement effective preventive and corrective actions.
• Oversee the Hold for Inspection (HFI) and embargo processes; develop and execute action plans with appropriate departments to reduce or eliminate occurrences based on root cause findings.
• Collect and analyze data to identify trends, opportunities, and areas for continuous improvement; develop and execute improvement plans accordingly

Professional & Education Qualification:

• Broad training in a related field usually acquired through college or work-related experience 
• Bachelor's Degree preferred
• Job related experience for 4 year(s) minimum 
• Certifications/experience with GMPs, SQF, ISO, FSSC and/or HACCP (preferred)
• Cross-functional expereince within manufacturing environment (production, engineering, etc.) (preferred)

Skills:

• Ability to apply intensive and diversified evaluation, selection, and substantial adaptation and modification of standard plant quality assurance techniques, procedures, and criteria.
• Must be able to handle sensitive related and proprietary information in a confidential manner.
• Performs such individual assignments as management may direct.
• Ability to negotiate with customers to promote or sell ideas or concepts.
• Ability to operate and functionally use a computer.
• Must maintain professional competence, ethical integrity, knowledge, and skills.

Knowledge:

• Working knowledge of the following areas:  company policies, procedures, and products; quality assurance principles, practices, nomenclature, and procedures; generally accepted managerial practices and procedures; business principles, legal practices, customer needs and expectations.
• Must follow company policies, procedures, practices, and standards of conduct as outlined in the Ball Corporation manuals.

Other Requirements:

• Works in both office and manufacturing environments.
• This position is exposed to occupational hazards, including but not limited to, high noise levels, physical obstacles, exposure to chemicals, etc.
• Must wear appropriate safety glasses, hearing protection, clothing, and footwear in appropriate areas and follow safety practices

Compensation & Benefits:

• Expected Hiring Salary Range: $98,900 - $141,330   (Salary to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.) 
• This role will be eligible to participate in the annual incentive compensation plan.
• Please visit our "Total Rewards" page to learn more about Ball’s  comprehensive benefits structure. 
• Onsite Work Environment: This position is based in Saratoga Springs, NY and requires regular in-person engagement by working on-site. Travel and local commute between Ball locations and other possible non-Ball locations may be required.
• Relocation assistance may be available.

When submitting your application to Ball, we encourage you to emphasize your skills, experience, and qualifications that align with the role. 

Ball Corporation is proud to be an Equal Opportunity Employer. We actively encourage applications from everybody. All qualified job applicants will receive consideration without regard to race, color, religion, creed, national origin, aboriginality, genetic information, ancestry, marital status, sex, sexual orientation, gender identity or expression, physical or mental disability, pregnancy, veteran status, age, political affiliation or any other non-merit characteristic. 

Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems.

• Under Colorado, California, Connecticut, Minnesota, and Pennsylvania law, you have the right to exclude or redact age-related details—such as your date of birth, school attendance dates, or graduation dates—from your resume, cover letter, CV, or other supporting documents (e.g., transcripts, certificates).  
• Ball employs only individuals who are authorized to work in the United States. This role is not eligible for employment-based visa sponsorship. Individuals requiring sponsorship now or at any point in the future, including those on temporary visas, will not be considered.
• Legal authorization to work in the U.S. We will not sponsor individuals for employment visa, now or in the future, for this job opening.

No agencies please.