Full-Time

Workforce Management – Senior Analyst

Wfm

Posted on 10/18/2025

Intact

Intact

10,001+ employees

Underwrites insurance and manages claims

No salary listed

Montreal, QC, Canada + 2 more

More locations: Laval, QC, Canada | Longueuil, QC, Canada

Hybrid

Hybrid model; some in-office days required at QC locations.

Category
Accounting (3)
, ,
Required Skills
Python
R
SQL
VBA
Data Analysis
Excel/Numbers/Sheets
Requirements
  • University or college degree (business, finance, mathematics, statistics) or any equivalent combination of education and experience.
  • Strong analytical skills and attention to detail.
  • Proficiency in problem-solving and decision-making.
  • Excellent communication skills.
  • Leadership in change management.
  • Rigor and ability to research and collect data.
  • Ability to synthesize, share information, and communicate with impact.
  • Strong knowledge of Excel, including pivot tables, data search and comparison techniques, conditional testing and macros.
  • Knowledge of Nice-WFM software or equivalent.
  • Very good sense of organization and priorities.
  • Bilingualism (French / English) – Need to interact on a regular basis with colleagues across the country.
  • No Canadian work experience required, but must have authorization to work in Canada.
Responsibilities
  • Collect, analyze, model, and interpret data from various sources to provide workforce planning recommendations.
  • Adapt and use forecasting models and tools.
  • Produce structured analyses and relevant performance reports according to business sectors and adapt them to the intended stakeholders.
  • Support business sectors in the budgeting process.
  • Participate in systems and process improvement initiatives.
  • Ensure the workforce planning framework aligns with the organization's strategy.
  • Manage and create capacity plans for different partners.
  • Plan hypothetical scenarios and analyze them to determine the impacts and implications of specific initiatives.
  • Provide planning expertise to the different groups involved.
  • Communicate with staff members and the management team to provide recommendations to appropriate stakeholders based on analysis conducted.
  • Prepare and deliver regular presentations to VPs, the president, directors, and external partners to present strategic findings and recommendations.
Desired Qualifications
  • 3 years of experience in a workforce planning department (an asset)
  • Knowledge of Nice-WFM software or equivalent (could be required)
  • Bilingualism (French / English) – Need to interact on a regular basis with colleagues across the country (if not required maybe)

Intact Financial Corporation operates as a Canadian insurer offering home, auto, and business coverage, with a notable presence in the UK and Ireland. It underwrites policies, processes claims, and earns revenue from premiums plus investment income. The company emphasizes climate resilience, digital engagement, and community well‑being, with about three-quarters of customers engaging digitally and a focus on using data and AI through external investments. Its goals include 10% NOIPS growth per year, 500 basis points in ROE, outperforming the industry combined ratio by 5 points, and improving customer experience while supporting community resilience.

Company Size

10,001+

Company Stage

IPO

Headquarters

Toronto, Canada

Founded

1809

Simplify Jobs

Simplify's Take

What believers are saying

  • Intact’s scale and diversified mix across personal auto, property, commercial, and specialty lines support stable premium and investment income growth.
  • Digital engagement and AI-driven underwriting can materially improve the combined ratio and help Intact exceed its 5‑point industry target.
  • The Jiffy acquisition and climate‑resilience positioning create opportunities to monetize home maintenance data and proactive risk mitigation in property insurance.

What critics are saying

  • Intact’s climate‑resilience stance risks adverse selection in flood‑ and wildfire‑prone regions, which can deteriorate combined ratios and trigger premium hikes and customer churn.
  • The company’s 500‑basis‑point ROE and 5‑point combined‑ratio targets are unlikely to hold if investment yields stay low and competitors match its digital and AI capabilities.
  • Intact’s preferred share issuance, Nordic exit, and concentrated early‑stage AI/data portfolio expose it to capital strain, regulatory divergence in the UK/Ireland, and venture‑style write‑downs.

What makes Intact unique

  • Intact is Canada’s largest property and casualty insurer with leading positions in UK and Ireland personal and commercial lines.
  • The company combines broad P&C underwriting with global specialty insurance and a growing suite of digital and climate-resilience services.
  • Intact’s acquisition of Jiffy and investments in early-stage data and AI firms differentiate its risk and customer engagement stack from peers.

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Benefits

Health Insurance

Flexible Work Hours

Remote Work Options

Paid Vacation

Hybrid Work Options

401(k) Company Match

Employee Stock Purchase Plan

Wellness Program

Mental Health Support

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