Full-Time
Digital Solutions Manager
AI Enablement
Acosta Group
1-10 employees
Retail, marketing, and foodservice solutions provider
No salary listed
Lewisville, TX, USA + 4 more
More locations: Chesterfield, MO, USA | Charlotte, NC, USA | Jacksonville, FL, USA | Rogers, AR, USA
Hybrid
Three days on-site per week required.
 DevOps & Infrastructure (1) |
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- Experience of 4 or more years supporting enterprise digital platforms, digital operations, or IT service delivery in a corporate environment
- Hands-on experience with Microsoft digital platforms, including Power Platform (Power Automate, Power BI, Copilot Studio, Project Operations), Microsoft 365, and/or ServiceNow
- Experience supporting the testing, deployment, or adoption of AI-assisted tools, automation workflows, or digital assistants to improve operational efficiency
- Strong understanding of production support, incident response, deployment coordination, and operational workflows in a live enterprise environment
- Working knowledge of platform governance, change enablement, lifecycle management, and service management practices
- Ability to partner effectively with technical and non-technical stakeholders, translate requirements, and support global teams across multiple regions
- Experience serving as a player-coach in team lead or workstream coordinator capacity, including escalation management, light oversight of contractors or peers, and delivery and execution accountability
- Own end‑to‑end support, operations, and continuous improvement of the Microsoft Power Platform ecosystem, including Power Automate, Power BI, Copilot Studio, and Project Operations
- Serve as the primary operational lead for AI‑enabled Power Platform solutions in production, supporting 500+ active users across enterprise teams
- Provide day‑to‑day oversight and technical direction to a contractor‑heavy team, including Automation Engineers and AI/LLM resources; manage work prioritization and delivery quality
- Lead production support and break/fix resolution for employees building or extending solutions on the Power Platform, ensuring stability without stifling innovation
- Support the enterprise rollout, adoption, and ongoing enhancement of Project Operations as a strategic replacement for tools such as Asana, Monday.com, and future CRM sunsets
- Partner with stakeholders to rebuild and modernize reporting and insights, leveraging Power BI and AI‑assisted analytics
- Act as a hands‑on problem solver, routinely stepping between strategic planning, technical troubleshooting, system configuration, and solution design
- Coordinate delivery and support across multiple time zones, ensuring seamless workload transitions and reliable operational coverage
- Bachelor’s degree in Information Systems, Technology, Business, or a related field preferred (or equivalent practical experience)
Acosta Group coordinates a network of trusted retail, marketing, and foodservice agencies to help brands grow wherever they are sold. It provides end-to-end support across the consumer journey, including in-store sales execution, training, omnichannel marketing, and data-driven insights. Unlike a single firm, it operates as a collective of specialized agencies under one umbrella, enabling cohesive, cross-channel programs and shared data. Its goal is to accelerate brand growth by connecting today’s commerce activities with tomorrow’s opportunities.
Company Size
1-10
Company Stage
N/A
Total Funding
N/A
Headquarters
Jacksonville, Florida
Founded
2023
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Simplify's Take
What believers are saying
- AI adoption by 70% of shoppers enables clients to deploy agent-friendly zero-click advertising strategies.
- The CROSSMARK and Product Connections acquisition expanded Acosta to 60,000 associates and 3,000+ clients.
- 82% of shoppers demand national brands in fresh perimeters, creating growth opportunities for brand synergy.
What critics are saying
- $3B debt cancellation through bankruptcy creditor control will force strategic pivots diluting client value within 12 months.
- ADW Acosta subsidiary's C1 rating threatens broader financing access if credit contagion spreads within 18 months.
- CommerceIQ single-vendor lock-in risks destroying Acosta's technological edge if the platform fails within 24 months.
What makes Acosta Group unique
- Acosta Group serves as the neutral connection point between brands and retailers without owning either.
- The collective delivers end-to-end sales and marketing solutions across 96 years of combined expertise.
- Its Connected Commerce team is one of the industry's first AI-driven agency teams using CommerceIQ.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Health Savings Account/Flexible Spending Account
Life Insurance
401(k) Company Match
Legal Insurance
Employee Discount Program
Tuition Reimbursement
Performance Bonus
Professional Development Budget
Company News
On Friday, March 7th, Acosta Group hosted an unforgettable evening at the Hammock Beach Resort & Spa, honoring the dedication, leadership, and impact of 55 outstanding individuals at the Aspire Awards 2024.