Full-Time

Client Relationship Spec

Kef

Posted on 1/15/2025

KeyBank

KeyBank

1,001-5,000 employees

Offers banking products and financial services

Fintech
Financial Services

Compensation Overview

$71k - $95kAnnually

+ Short-term Incentive Compensation + Deferred Incentive Compensation

Senior

New York, NY, USA

Position can be performed in-office in New York, NY.

Category
Customer Success Management
Sales & Account Management
Required Skills
Customer Service

You match the following KeyBank's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Bachelor's Degree (required)
  • Minimum 5 years of experience of documentation and account management in equipment leasing, secured lending, or commercial banking (required)
  • Thorough knowledge of the equipment finance sales process, including prospect identification, prospecting, pre-qualification, identification of key issues, proposal development and presentation skills (required)
  • Thorough knowledge of equipment finance documentation and processes, knowledge of Titled vehicle requirements and Aircraft Finance and KYC knowledge is a plus (required)
  • Superior time management skills, training and presentation skills, computer skills and strategic thinking (required)
  • Proactive, detail-oriented, driven to work in a fast-learning environment (required)
  • Experience working with customers and remote sales teams (required)
  • Ability to set appropriate and realistic expectations, both internally and externally, regarding transaction conditions and turn times (required)
Responsibilities
  • Must be adaptable to multiple situations, able to switch tasks frequently, be a self-starter with strong attention to detail while managing multiple priorities
  • Have a strong ability to effectively communicate and provide industry leading customer service in a demanding transactional environment to support internal and external clients
  • Participate in cross functional activities and act as a liaison between clients and internal stakeholders (credit, asset management, pricing, contract/account managers, bankers, etc.) for transaction structuring and submittals through the entire sales process to closing
  • Work with EFOs and bank RM’s to prepare credit facility submittals for underwriting and assist in creating client proposals, pricing runs, and document requests
  • Be a point of contact for clients, Bank Relationship Managers, and internal partners
  • Review and refine, where applicable, Processes and Procedures and look to employ best practices
  • Responsible for entry of transaction data within designated front end system and review of transaction details prior to documentation, including customer legal name and organization structure; equipment cost, description, and location; pricing; tax; and other internal transaction parameters
  • Understand product, pricing, and documentation structures. Identify core contractual issues and suggest resolution while maintaining adherence to credit, legal, compliance and company policy and procedure
  • Participate in projects as directed by management or business needs and performs other duties as assigned
  • Opportunity to meet with clients, overnight travel approximately 10%-15% to be considered
  • Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
  • Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key
Desired Qualifications
  • Knowledge of both commercial & Industrial financing sectors as well as syndications buy/sell is preferred
  • Knowledge of Titled vehicle requirements and Aircraft Finance and KYC knowledge is a plus

KeyBank provides a variety of financial services, including personal and business banking, credit cards, mortgages, and loans. The company caters to individual consumers, small businesses, and commercial clients throughout the United States. KeyBank focuses on delivering customized financial solutions to address the unique needs of its clients. It earns revenue primarily through interest from loans, fees for banking services, and commissions on financial products. Additionally, KeyBank prioritizes financial wellness by offering tools and resources that help clients manage their finances effectively. The goal of KeyBank is to assist clients in reaching their financial objectives, whether that involves purchasing a home, consolidating debt, or planning for their financial future.

Company Stage

IPO

Total Funding

$30M

Headquarters

null, Massachusetts

Founded

1824

Simplify Jobs

Simplify's Take

What believers are saying

  • AI integration could boost KeyBank's operational efficiency and customer experience.
  • Scotiabank's investment may lead to expanded market reach and resource sharing.
  • Increased credit facilities support business growth through flexible financial solutions.

What critics are saying

  • AI investments may not yield expected returns, posing financial risks to KeyBank.
  • Scotiabank's investment could lead to strategic shifts misaligned with KeyBank's operations.
  • Higher credit facilities expose KeyBank to increased credit risk if clients default.

What makes KeyBank unique

  • KeyBank's investment in AI-based Zentist enhances its technological edge in financial services.
  • Strategic partnership with Scotiabank strengthens KeyBank's international market reach and resource sharing.
  • KeyBank's focus on financial wellness tools sets it apart in client financial management.

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Benefits

Medical, dental, & vision

Wellness Programs

Fitness Reimbursement

Alternative Work Schedules

PTO

Parental Leave

401(k) Savings Plan

Discounted Stock Purchase Plan

Tuition Reimbursement

INACTIVE