Contract
Live Captioning Project Manager
Contractor
Keywords Studios
10,001+ employees
Global game development and testing services
No salary listed
Remote in USA + 1 more
More locations: Los Angeles, CA, USA
Remote
Bachelor's
 Project & Program Management (1) |
|---|
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- Proficiency in live streaming platforms and encoders such as OBS, Wirecast, vMix, Wowza, and Restream.
- Knowledge of RTMP, HLS, WebRTC, and other video streaming protocols.
- Experience with CDN services such as Akamai and Cloudflare for optimized content delivery.
- Familiarity with server-side and client-side streaming architectures.
- Strong understanding of real-time captioning technologies, including stenography, Communication Access Realtime Translation, and automated speech recognition.
- Experience with captioning tools such as Ai-Media, EEG Falcon, CaptionSync, StreamText, or similar software.
- Knowledge of caption file formats including SRT, VTT, and SCC, and best practices for caption positioning, timing, and quality.
- Proven ability to troubleshoot audio and video quality issues, latency, synchronization problems, and captioning delays.
- Familiarity with video codecs, streaming resolutions, and bitrates for optimal performance.
- Knowledge of accessibility standards such as ADA, WCAG, FCC guidelines, and country-specific live captioning regulations.
- Experience with accessibility features in live streaming platforms, including closed captions, transcripts, and audio descriptions.
- Ability to manage multiple projects simultaneously, prioritize tasks, and work under tight deadlines.
- Strong communication and leadership skills to collaborate with teams and stakeholders across different time zones.
- Manage and oversee live captioning and streaming projects from conception to completion, ensuring on-time and high-quality delivery.
- Collaborate with broadcast, engineering, information technology, and accessibility teams to define project requirements, timelines, and deliverables.
- Lead the configuration and deployment of streaming infrastructure, captioning tools, and platforms such as OBS, Wirecast, YouTube Live, Twitch, and Zoom.
- Ensure adherence to accessibility standards and compliance with live captioning and subtitling regulations.
- Troubleshoot and resolve technical issues in real time during live broadcasts, ensuring minimal downtime and smooth operations.
- Develop and implement workflows for integrating live captions, transcripts, and translations with live-streamed content.
- Manage relationships with third-party vendors, freelancers, and captioning service providers.
- Three or more years of experience in live streaming, captioning, or a related technical project management role.
- A bachelor's degree in information technology, Broadcast Engineering, Media, or a related field.
Keywords Studios provides technical and creative services for the global video games industry, covering everything from initial art and development to localization and player support. The company operates through a global network of over 70 studios, using an end-to-end platform and proprietary technology to manage tasks like testing, audio production, and content moderation. Unlike specialized agencies, Keywords Studios offers a single point of contact for the entire game lifecycle, providing bespoke solutions that scale across 25+ countries. Its goal is to help developers and publishers bring their intellectual property to life through digital content that entertains, connects, and educates.
Company Size
10,001+
Company Stage
IPO
Headquarters
Dublin, Ireland
Founded
1998
Get referred to Keywords Studios
See people who can refer or advise you
Simplify's Take
What believers are saying
- Project KARA launched July 23, 2025 and targets faster AI-assisted remastering.
- Keywords renewed Community Sift VAR status on August 20, 2024 for moderation sales.
- Certain Affinity acquisition expanded Create in 2025 and added over 180 developers.
What critics are saying
- Keywords cut 128 San Francisco jobs on June 22, 2026, signaling margin pressure.
- Translator unions AVTE and Tramiti accused Keywords of lowballing contractors in 2024.
- Game publishers can replace Keywords with AI localization, testing, and moderation platforms by 2027.
What makes Keywords Studios unique
- Keywords spans localization, QA, art, audio, and player support across 25+ countries.
- EQT completed the 2024 acquisition, funding longer-term investment decisions.
- Community Sift and Project KARA give it AI-enabled moderation and remastering tools.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Unlimited Paid Time Off
Paid Vacation
401(k) Company Match
401(k) Retirement Plan
Flexible Work Hours
Company Equity
Growth & Insights and Company News
6 month growth
↑ 20%1 year growth
↑ 20%2 year growth
↑ 20%Testronic expands senior leadership, Mike Guttman appointed vice president of senior partnerships. "The investments we are making in New Orleans, Warsaw and Manila, alongside our presence in London, further strengthen the expertise available to our partners," says CRO Published on Aug 26, 2026, 2:39 AM PDT Testronic has made several senior appointments across its global locations, including Mike Guttman as vice president of senior partnerships. Guttman previously served as a client partner at Keywords Studios and as a senior business development manager. Nicole Closson joins Guttman as business development manager to "further enhance commercial coverage and support partners in the region and worldwide." Closson previously worked at Keywords Studios as an enterprise account executive and at Unity as senior account executive for Parsec and SyncSketch. In Warsaw, Mateusz Kałuża has been appointed QA director after holding senior testing roles at Lionbridge Games. "Warsaw brings together deep QA expertise, experience and a real understanding of what developers need from a testing partner," said Kałuża. "Our continued investment in the team ensures we grow that expertise locally, fully connect it with Testronic's wider global capabilities and deliver consistently for partners wherever they are based." Lily Guerreiro also joins as global partnerships senior manager, having previously served as global business development manager at Keywords Studios. Testronic's Centre of Excellence in Manila has also received senior appointments, with Daniel Bowie Soriano joining as senior QA manager alongside Ivan Balanay as QA trainer. Testronic stated that Balanay's appointment "further supports [its] investment in developing the Testronic Academy and building the next generation of QA expertise." "Our Centres of Excellence bring together talented people, specialist expertise and leadership, and connect those capabilities across a genuinely global organisation," said CRO Michael Fitzgerald. "The investments we are making in New Orleans, Warsaw and Manila, alongside our presence in London, further strengthen the expertise available to our partners. By continuing to invest in outstanding people, we can deliver an exceptional Player-Focused, Partner-First and Outcomes-Led service to our clients." Earlier this month, Testronic appointed Sonia Kerr as CEO, succeeding Sharon Baylay-Bell who became company chair. Fitzgerald was also announced as CRO alongside Samantha Williams as CCO. Fitzgerald was a client partner at Keywords Studios, while Williams was Testronic's global CRO and head of Europe.
Keywords has laid off 128 employees in San Francisco. It's currently unclear what roles or departments have been impacted. Chris Kerr, Senior Editor, News, GameDeveloper.com June 26, 2026 A Worker Adjustment and Retraining Notification (WARN notice) filed in California on June 22, 2026, confirms almost 130 jobs have been eliminated at the company's office on 350 Bush St. It's currently unclear what roles or departments have been impacted. Keywords was acquired by Swedish investor EQT at a valuation of £2.2 billion ($2.8 billion) in 2024 and is best known for offering a range of game development services covering localization, marketing, audio development, art production, QA testing, and more. The company previously laid off an undisclosed number of employees at its Lively Games subsidiary in 2024. More recently, translator unions Audiovisual Translators Europe (AVTE) and Tramiti called out the company for allegedly lowballing contract workers. Keywords has also made headlines for failing to credit translators, and in 2024 agreed to work with Ubisoft to amend the credits of Skull & Bones after a report from Game Developer found both companies neglected to properly credit some people who had worked on the game. Senior Editor, News, GameDeveloper.com Game Developer news editor Chris Kerr is an award-winning reporter with over a decade of experience in the game industry. His byline has appeared in notable print and digital publications including Edge, Stuff, Wireframe, International Business Times, and PocketGamer.biz. Throughout his career, Chris has covered major industry events including GDC, PAX Australia, Gamescom, Paris Games Week, and Develop Brighton. Daily news, dev blogs, and stories from Game Developer straight to your inbox
CPP Investments and Temasek, alongside EQT, have completed the acquisition of Keywords Studios, a leading international video games service provider. The company has been delisted from the London Stock Exchange's AIM market, with the deal expected to support expansion into new markets and investment in innovative technologies. CPP Investments reported a 7.8% return for fiscal 2026, with net assets rising to $793.3 billion as of 31 March. Speculation has emerged that foreign holders including CPP Investments and Temasek may consider offloading stakes in certain investments, though no official announcements have been made. The acquisition reflects global institutional investors' strategic focus on high-growth sectors like gaming and technology.
Testronic strengthens its US Center of Excellence with key senior appointments. New leadership hires reinforce continued growth in the Americas, following recent appointments in europe and south east asia. MARCH 19, 2026 - NEW ORLEANS, US: Leading games Quality Assurance specialist Testronic has announced a series of senior appointments across its US Center of Excellence, further strengthening its client partnership capabilities as the company continues to fortify its leadership position within the global video games industry. These regional leadership appointments follow the recent announcement of Mike Wallen as President and Main Board Director, who joined Testronic from Keywords Studios. In his new role, Wallen is responsible for driving Testronic's strategic growth and working closely with global leadership to deepen partnerships with studios and publishers worldwide. As part of this continued investment in the US business, Kevin Frazier joins Testronic's senior leadership team as Regional QA Director. With more than 30 years of experience across QA and IT - including senior leadership roles at Electronic Arts - Frazier is a highly respected industry leader who brings deep operational expertise and a proven track record in delivering quality at scale. Further enhancing Testronic's client partnership function, Nicole Closson has been appointed Business Development Manager. Formerly of Keywords Studios and Unity, Closson is recognized for her partner-first approach, building strategic relationships focused on delivering value-led solutions that drive player trust and business growth. A passionate advocate for the industry, she has also served as a Women in Games Ambassador for the past two and a half years. In addition, Paul Todkill joins as Senior Client Marketing Manager within the Global Marketing Team led by Linda Quinn. A seasoned marketing professional, Todkill has led partnership and marketing initiatives for world-leading games events and major esports competitions, working closely with renowned publishers and developers to deliver impactful, audience-focused campaigns. Sharon Baylay-Bell, Testronic's CEO and Executive Chair, said: "These appointments mark an important step in strengthening our US Center of Excellence and reflect our continued investment in the Americas as a key growth region. Following Mike's arrival, we are building a leadership team that embodies our partner-first, player-focused, outcomes-led approach and shares our ambition to be a lighthouse for care, expertise and passion in the industry. Kevin, Nicole and Paul each bring outstanding experience and energy to Testronic, and will play a key role as we continue to empower the next level in play for our partners and their players worldwide."
"As sponsors of the WIG Individual Ambassadors Program and supporters of the MCV/DEVELOP Women in Games Awards, Keywords Studios is committed to partnering with those striving for better outcomes for women in today's video games industry."